Clinical Liaison - Inpatient Rehab

Edwin Shaw Rehabilitation Hospital • Copley Township, OH

2d • $70,000 - $95,000 • Onsite

About The Position

Cleveland Clinic Rehabilitation Hospital, Edwin Shaw, a joint venture partnership between Select Medical & Cleveland Clinic, is seeking a Clinical Liaison (RN, OT, PT, or SLP) in Akron, OH. This role involves advocating for referred patients during the pre-admission process, collaborating with clinical teams to assess patient needs, and serving as a resource for healthcare professionals by fostering relationships within medical facilities. The Clinical Liaison will coordinate care plans with physicians and families, facilitate patient transfers, and address barriers to accessing specialized post-acute care. The position offers a salary range of $70,000 to $95,000 per year, depending on experience, plus uncapped monthly bonus incentives. The schedule is Monday to Friday, 8 AM to 5 PM, with rotating weekend and holiday coverage.

Requirements

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required.
• Multi-state licensure required based on geographical territory.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

Nice To Haves

• Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
• Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
• Proven track record in sales and marketing with at least one year experience in a related position preferred.

Responsibilities

• Assume a leadership role in developing and nurturing professional relationships with case managers, physicians, and clinicians in acute care hospitals.
• Educate staff, patients, and families regarding rehabilitation services provided by the rehabilitation hospital.
• Assess patients with rehab diagnosis on-site at referring hospitals for admission to the rehab hospital.
• Manage the referral process.
• Create target lists of contacts and decision makers in assigned hospitals.
• Develop relationships, provide excellent customer service, and educate referral sources on services provided by the hospital.
• Demonstrate positive referrer satisfaction and account retention.
• Educate potential patients and families on acute rehabilitation and benefits of program(s).
• Distribute collateral materials appropriately.
• Support Sales and Marketing through educational programs, tours, and meetings in assigned hospitals.
• Develop strategies to grow market share in core business lines in assigned hospitals.
• Create quarterly goals and objectives and submit to supervisor.
• Work with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Benefits

• Uncapped monthly bonus program
• Extensive orientation program
• Generous PTO and Paid Sick Time for full-time team members
• Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
• Company-matching 401(k) retirement plan
• Life and disability protection for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed