Clinical Liaison- San Antonio Market

Ernest Health•New Braunfels, TX

About The Position

New Braunfels Regional Rehabilitation Hospital is seeking a Marketing Clinical Liaison for its San Antonio market. The hospital provides intensive, individualized inpatient rehabilitation for people recovering from strokes, brain or spinal cord injuries, complex orthopedic surgeries, and other serious conditions. The liaison evaluates patients to determine whether they meet admissions criteria and supports referral development by preparing strategic development plans, conducting marketing calls, and presenting the benefits of rehabilitation to potential referral sources. The role combines clinical knowledge, patient advocacy, relationship-building, and business development, and involves regular travel in the regional area.

Requirements

  • Current, valid, and active clinical licensure as an RN, LVN/LPN, Occupational Therapist, Physical Therapist, or Respiratory Therapist.
  • Current, valid, and active driver’s license, proof of automobile insurance, and a clean driving record.
  • Ability to travel regularly in the regional area.
  • Knowledge of clinical operations and procedures.
  • Understanding of patient mix, regulatory requirements, reimbursement, and other factors that affect hospital operations.
  • General computer skills, including data entry, word processing, email, and record management.
  • Effective organizational and time management skills.
  • Effective written and verbal communication skills.
  • Ability to maintain quality and safety standards and proper confidentiality.
  • Ability to work closely and professionally with others.

Nice To Haves

  • Three years of healthcare experience, preferred.
  • Healthcare sales experience, preferred.
  • Experience promoting programs and services in a medical environment.

Responsibilities

  • Evaluate patients and determine whether they meet admissions criteria.
  • Prepare development plans and conduct marketing calls.
  • Present the benefits of rehabilitation to potential referral sources.
  • Build relationships within an assigned territory using clinical and selling skills.
  • Support patients through the referral-to-admission process as a patient advocate.
  • Integrate the hospital’s mission and Guiding Principles into daily practice.
  • Travel regularly in the regional area.

Benefits

  • PPO and high-deductible medical plan options.
  • Flexible Spending Account and Health Savings Account options.
  • Dental and vision coverage.
  • 401(k) with employer matching.
  • Life insurance.
  • Short- and long-term disability.
  • Marketing Bonus Plan.
  • Employee Assistance Program.
  • Wellness program with quarterly challenges and participation incentives.
  • Earned Time Off, with vacation accrual beginning on the start date.
  • Senior Liaison Career Ladder bonus plan.
  • Recognition, wellness, and retention programs.
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