Clinical Liaison - Inpatient Rehab

Select MedicalLakeway, TX
Onsite

About The Position

The Clinical Liaison (RN, OT, PT, or SLP) will advocate for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs. This role serves as a resource for healthcare professionals through fostering relationships within medical facilities. With clinical expertise and problem-solving skills, the liaison will also coordinate care plans with physicians and families. Additionally, they will facilitate patient transfers and address barriers to accessing specialized post-acute care. In this highly visible, challenging, and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians, and clinicians in acute care hospitals; educating staff, patients, and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnoses, on-site at referring hospitals, for admission to the rehab hospital and manage the referral process.

Requirements

  • Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required.
  • Strong computer proficiency
  • Consistently practices discretion and respects the importance of confidentiality in healthcare.

Nice To Haves

  • Two years of related experience working in an acute rehab setting, or previous experience working as a clinical liaison
  • Experience in sales and business development in an inpatient care setting: acute rehab preferred

Responsibilities

  • Creates target lists of contacts and decision makers in assigned hospitals.
  • Develops relationships, provides excellent customer service, and educates referral sources on services provided by the hospital.
  • Demonstrates positive referrer satisfaction and account retention.
  • Educates potential patients and families on acute rehabilitation and the benefits of program(s).
  • Distributes collateral materials appropriately.
  • Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
  • Develops strategies to grow market share in core business lines in assigned hospitals.
  • Creates quarterly goals and objectives and submits to the supervisor.
  • Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.
  • Assess patients with rehab diagnoses, on-site at referring hospitals, for admission to the rehab hospital and manage the referral process.

Benefits

  • Uncapped monthly bonus program
  • Extensive orientation program
  • Generous PTO and Paid Sick Time
  • Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings
  • Company-matching 401(k) retirement plan
  • Life and disability protection
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