Clinical Liaison - Inpatient Rehab

Baylor Scott & White Institute for Rehabilitation - Outpatient • Dallas, TX

1d • $74,000 - $100,000 • Onsite

About The Position

Clinical Liaisons are advocates who educate and guide patients toward the next level of care, while building relationships in the local medical community to help grow referrals and admissions into our Outpatient Day Neuro Program. This program serves the Brain Injury population on an outpatient basis, working with TBI, NTBI, and post-stroke patients.

Requirements

• Current and valid TX state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, or Occupational Therapist
• Demonstrated competency with the preadmission process, including assessments and relationship building in a rehabilitation setting or in another post-acute care setting
• Experience with insurance approvals, prior authorizations, and the appeals process.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

Nice To Haves

• Two years of experience working in a hospital or acute rehab setting, or previous experience working in a clinical liaison role

Responsibilities

• Develops relationships, provides excellent customer service, and educates referral sources on services provided by Baylor Rehab
• Advocating for patients and helping them access the care they need.
• Interfacing with physicians and approaching physicians who may be unfamiliar with our level of care.
• Creating target lists of contacts and decision makers in assigned hospitals.
• Obtaining insurance approvals and authorizations, as well as facilitating appeals for patients
• Demonstrating positive referrer satisfaction and account retention.
• Educating potential patients and families on acute rehabilitation and the benefits of program(s).
• Supporting Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Developing strategies to grow market share in core business lines in assigned hospitals.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Benefits

• Uncapped monthly bonus program
• Extensive orientation program
• Generous PTO and Paid Sick Time
• Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings
• Company-matching 401(k) retirement plan
• Life and disability protection

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed