Clinical Liaison - Inpatient Rehab

Baylor Scott & White Institute for Rehabilitation - OutpatientDallas, TX
Onsite

About The Position

Clinical Liaisons are advocates who educate and guide patients toward the next level of care, while building relationships in the local medical community to help grow referrals and admissions into our Outpatient Day Neuro Program. This program serves the Brain Injury population on an outpatient basis, working with TBI, NTBI, and post-stroke patients.

Requirements

  • Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required.
  • Demonstrated computer proficiency.
  • Must exercise sound judgment in handling professional/confidential nature of health care sales.

Nice To Haves

  • Two years of related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role are preferred.
  • Demonstrated competency with the preadmission process, including assessments and relationship building in a rehabilitation setting or in another post-acute care setting, is preferred.
  • Proven track record in sales and marketing with at least one year of experience in a related position preferred.

Responsibilities

  • Creates target lists of contacts and decision makers in assigned hospitals.
  • Develops relationships, provides excellent customer service, and educates referral sources on services provided by the hospital.
  • Demonstrates positive referrer satisfaction and account retention.
  • Educates potential patients and families on acute rehabilitation and the benefits of program(s).
  • Distributes collateral materials appropriately.
  • Supports Sales and Marketing through educational programs, tours, meetings, etc., in assigned hospitals.
  • Develops strategies to grow market share in core business lines in assigned hospitals.
  • Creates quarterly goals and objectives and submits to the supervisor.
  • Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Benefits

  • Uncapped monthly bonus program
  • Extensive orientation program
  • Generous PTO and Paid Sick Time for full-time team members
  • Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
  • Company-matching 401(k) retirement plan
  • Life and disability protection for full-time team members
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