Clinical Leader, Practices - Internal Medicine
About The Position
As a Clinical Leader in Practices, you lead and guide staff while supporting patient care. Working with the practice leadership triad—lead physician, practice manager, and clinical leader—you help manage day-to-day practice operations, resolve issues, and advance patient satisfaction, employee satisfaction, financial, growth, and quality goals aligned with organizational goals. You serve as a clinical resource and mentor for LPN, MOA, clerical, and other clinical staff; oversee staffing, staff competency and education, performance feedback, and regulatory readiness; and support the practice’s budget and patient safety objectives. The position is based at Riedman Health Center in Irondequoit, New York, and is scheduled for 40 hours per week, Monday through Friday, in eight-hour shifts between 7 a.m. and 5 p.m.
Requirements
- Associate’s degree in Nursing (AS in Nursing) required.
- Registered Nurse (RN) license from the NYS Office of Professions required.
- Basic Life Support (BLS) certification from the American Heart Association (AHA) required.
Nice To Haves
- Bachelor’s degree in Nursing preferred.
- Minimum of 2 years of RN experience preferred.
Responsibilities
- Work closely with the practice triad leadership team to manage day-to-day practice functions and resolve issues and concerns.
- Communicate openly in alignment with the organization’s STAR behaviors, mission, and vision.
- Serve as a clinical resource for LPN, MOA, and clerical staff.
- Round with patients, staff, and physicians, using key words at key times to identify issues; ensure staff consistently round on patients using AIDET.
- Resolve issues identified during rounding and follow up on concerns with the lead physician and nurse manager.
- Know high-risk patients and ensure their plans of care are current.
- Recognize staff for strong work and role modeling; coach staff privately when performance is below standard and initiate or assist with counseling and disciplinary processes.
- Maintain awareness of practice issues, resolve them professionally in accordance with HR policies, and hold staff accountable.
- Participate in staff selection and ensure the peer interview process is followed.
- Participate in developing and managing the practice budget with the leadership team.
- Work with triad leadership to achieve practice pillar goals for patient satisfaction, employee satisfaction, financial performance, growth, and quality.
- Ensure staff complete and maintain required annual education and that practice changes are accompanied by staff competency.
- Mentor new clinical staff and provide ongoing mentorship to practice staff.
- Complete annual performance appraisals for direct reports, using feedback from the lead provider and other relevant team members.
- Make assignments according to patient needs and staff competency, and ensure staff work within their scope.
- Ensure appropriate staffing levels, assign and monitor coverage for lunches, breaks, and committee meetings, and communicate staffing overages or needs to the Nurse Manager.
- Evaluate staffing daily and make staffing decisions consistently and fairly.
- Maintain regulatory compliance and prepare staff for continuous readiness.
- Understand national patient safety goals and ensure the team is knowledgeable about and follows them.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
