Clinical Leader, Practices - Internal Medicine

Rochester Regional Health•East Ridge, TN

4d•Onsite

About The Position

The Clinical Leader in Practices provides clinical leadership and guidance to practice staff while facilitating patient care. Working with the Practice Triad leadership team—the lead physician, practice manager, and clinical leader—the role supports day-to-day practice operations, staff development, staffing, patient safety, regulatory readiness, and achievement of the practice’s patient satisfaction, employee satisfaction, financial, growth, and quality goals. The position is based at Riedman Health Center in Irondequoit, New York, and is scheduled for 40 hours per week, Monday through Friday, in eight-hour shifts between 7 a.m. and 5 p.m. The Clinical Leader serves as a clinical resource for LPN, MOA, and clerical staff; mentors clinical employees; supports staff competency and education; and helps ensure assignments align with patient needs and staff scope of practice. The role also participates in hiring, performance reviews, budget development and management, and the resolution of practice issues. It maintains regulatory compliance and supports staff readiness and adherence to national patient safety goals.

Requirements

Associate’s degree in nursing required.
BLS (Basic Life Support) certification from the American Heart Association required.
Registered Nurse (RN) license from the New York State Office of the Professions required.

Nice To Haves

Bachelor’s degree in Nursing preferred.
Minimum of 2 years of RN experience preferred.

Responsibilities

Work with the Practice Triad leadership team to manage day-to-day practice functions and resolve issues and concerns.
Communicate openly in a manner consistent with STAR behaviors and the organization’s mission and vision.
Serve as a clinical resource for LPN, MOA, and clerical staff.
Round with purpose on patients, staff, and physicians, use key words at key times to identify issues, and resolve concerns during rounds.
Ensure staff consistently use AIDET when rounding on patients.
Follow up on concerns with the lead physician and nurse manager.
Identify high-risk patients and ensure their plans of care are current.
Recognize staff performance and role modeling, coach staff privately when performance is below standard, and initiate counseling or assist with disciplinary processes as appropriate.
Address practice issues professionally, implement HR policies, and hold staff accountable.
Participate in staff selection and ensure the peer interview process is followed.
Participate in practice budget development and management.
Work with Triad leadership to achieve patient satisfaction, employee satisfaction, financial, growth, and quality goals aligned with organizational goals.
Ensure staff complete and maintain annual educational requirements and that practice changes are accompanied by staff competency.
Mentor new clinical staff and provide ongoing mentorship to practice staff.
Complete annual performance appraisals for direct reports, using feedback from the lead provider and other pertinent team members.
Make assignments according to patient needs and staff competency, and ensure staff work within their scope of practice.
Maintain appropriate staffing levels; assign and monitor lunch, break, and committee meeting coverage; communicate staffing overages or needs to the Nurse Manager; and evaluate staffing daily.
Make staffing decisions using fair and consistent policies.
Maintain regulatory compliance and prepare staff for continuous readiness.
Understand national patient safety goals and ensure the team is knowledgeable about and follows them.
Perform other duties as assigned.