Clinical Lead

Crossroads Inc • Chandler, AZ

3d

About The Position

The Clinical Lead assists the Clinical Coordinator in organizing location-specific clinical operations and supporting staff in completing their duties. The position assists with all aspects of client services, including treatment planning, caseload management, group and individual interventions, crisis management, coordination of care, and discharge planning. The role maintains a manager-assigned client caseload and completes required documentation in accordance with regulatory requirements and Crossroads policies and procedures. The position has no supervisory responsibilities.

The work takes place in a fast-paced behavioral health setting, primarily indoors, with some outdoor work possible. The schedule may include days, nights, weekends, and holidays. Travel between sites and other locations, including local and statewide travel, may be required. A valid Arizona driver’s license is required.

Requirements

• High school diploma or GED.
• 1–2 years of related experience and/or training, or an equivalent combination of education and experience.
• Current CPR, First Aid, and Narcan training.
• Current and annual negative TB test.
• Current and valid Fingerprint Clearance Card.
• Successfully pass a background check and an Arizona Department of Health Services Adult Protective Services check.
• Maintain high ethical standards and demonstrate sound judgment, problem-solving skills, and strong organizational skills.
• Working knowledge of addiction, recovery, and twelve-step programs.
• Well-developed written and verbal communication skills and ability to interact effectively with internal and external audiences.
• Proficiency with computers, Microsoft Office, EMR, and typing.
• Valid Arizona driver’s license.
• Due to federal contracts, medical or recreational marijuana use and current parole or probation are prohibited.

Nice To Haves

• Clean Motor Vehicle Record (MVR) check performed annually and upon hire.

Responsibilities

• Maintain a client caseload set by the manager and complete required documentation on time, including progress notes, evaluations, treatment plans, coordination of care, and discharge planning.
• Assist Case Managers and Peer Mentors with their duties, handle specialized cases requiring additional experience and resources, and lead coordination-of-care efforts.
• Complete client intake and discharge processes, including comprehensive assessments and treatment plans.
• Support the Clinical Coordinator in providing ongoing training to the clinical team when needed.
• Provide individual and group interventions, including crisis management as required.
• Facilitate coordination of care, including case reviews, weekly treatment progress updates, and coordination of aftercare services.
• Participate in clinical staff meetings, trainings, and other required activities.
• Discuss program requirements and/or conflicts with clients.
• Assist clients with applications for government assistance, probation or court obligations, and referrals to independent agencies.
• Follow internal policies and procedures and applicable behavioral health licensure requirements and local, state, and federal rules and regulations.
• Perform other duties as required.

Benefits

• 401(k) with matching of up to 4%.
• Company-paid premiums for the full-time employee for medical, dental, vision, and life insurance.
• Supplemental life insurance and short-term disability.
• Paid time off.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED