Clinical Laboratory Assistant

Lifepoint Health•Hickory, NC

About The Position

The Clinical Laboratory Assistant supports laboratory operations at Frye Regional Medical Center by collecting, processing, and preparing specimens; entering and reporting results; maintaining equipment, supplies, and a safe work area; and assisting technologists. The role requires accurate work, integrity, clear communication, and the ability to handle high-volume, deadline-driven situations. The schedule consists of flexible 8-hour shifts and may include weekend and holiday coverage.

Requirements

  • High school diploma or equivalent.
  • State MA-P (Medical Assistant Phlebotomist) or MA-C (Medical Assistant Certified) certification.
  • Effective written and verbal communication skills.
  • Ability to handle stressful situations caused by high volume and deadlines.
  • Clear phone communication and good phone etiquette.
  • Ability to operate a Laboratory Information System (LIS).
  • Fine motor coordination, clear speech, normal hearing, and good visual acuity, including color perception.
  • Integrity in the accurate performance and reporting of results.
  • Adherence to company safety regulations.

Nice To Haves

  • Two years of college or an associate's degree.

Responsibilities

  • Perform phlebotomy, including venipuncture and capillary collection, using standard collection equipment.
  • Verify requisitions contain patient demographics and accurate billing information; transcribe physician orders.
  • Facilitate unobserved urine specimen collection and perform specialized collections as requested.
  • Interact with patients to obtain information for laboratory records, explain procedures, ease concerns, and encourage cooperation.
  • Process, label, and store specimens for analysis; prepare send-out specimens for delivery.
  • Perform and document quality-control procedures and Med-Competence testing.
  • Enter waived-testing results manually into the Laboratory Information System (LIS), and report results in the LIS through auto-verification.
  • Maintain a safe and sanitary work environment, including light cleaning of the work area.
  • Use instruments such as centrifuges to maintain specimen integrity; load specimens and program tests on automated instrumentation.
  • Identify instrument problems and report them to the technologist.
  • Maintain supply inventory and place orders as needed.
  • Occasionally deliver or pick up specimens outside the laboratory.
  • Prepare and stain peripheral smears and Gram stains; set up and plate microbiology specimens on appropriate media and prepare them for transport.
  • Work closely with and under the supervision of a technologist.
  • Perform other job-related duties as assigned.

Benefits

  • Higher-education and certification tuition assistance
  • Loan assistance
  • 401(k) retirement package and company match
  • Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs
  • Ongoing learning and career advancement opportunities
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