Clinical Laboratory Assistant

Lifepoint Health•Hickory, NC
•Onsite

About The Position

Frye Regional Medical Center, part of Lifepoint Health, is hiring a Clinical Laboratory Assistant to support laboratory operations and patient care. The role involves communicating with patients and healthcare professionals, collecting and processing specimens, supporting testing workflows, maintaining accurate records, and helping ensure specimen integrity and a safe work environment. The assistant works closely with and under the supervision of a technologist. The schedule consists of 8-hour shifts with flexible hours that may include weekend and holiday coverage. Frye Regional Medical Center is a 355-bed acute care facility with more than 1,500 professional and clinical staff, providing inpatient and outpatient services. Lifepoint Health describes its mission as making communities healthier and offers employees opportunities for career growth and development.

Requirements

  • High school diploma or equivalent.
  • State MA-P (Medical Assistant Phlebotomist) or MA-C (Medical Assistant Certified) certification.
  • Effective written and verbal communication skills.
  • Ability to handle stressful situations caused by high volume and deadlines.
  • Fine motor coordination, clear speech, normal hearing, and good visual acuity, including color perception.
  • Integrity in accurately performing and reporting results.
  • Adherence to company safety regulations.

Nice To Haves

  • Two years of college or an associate's degree.

Responsibilities

  • Communicate effectively in writing and verbally, including using the phone with appropriate etiquette.
  • Handle stressful situations caused by high volume and deadlines.
  • Operate a Laboratory Information System (LIS), including entering waived testing results manually and reporting results through auto verification.
  • Perform phlebotomy as required, including venipuncture and capillary collections using standard collection equipment.
  • Ensure requisitions include patient demographics and accurate billing information.
  • Transcribe physician orders and facilitate unobserved urine specimen collection.
  • Interact with patients to obtain information for laboratory records, explain procedures, ease concerns, and encourage cooperation.
  • Process, label, and store specimens for subsequent analysis.
  • Perform and document quality-control procedures to comply with internal and external regulations.
  • Perform Med-Competence testing.
  • Maintain a safe and sanitary work environment and perform light cleaning of the work area.
  • Perform specialized collections as requested.
  • Occasionally deliver or pick up specimens outside the laboratory.
  • Use instruments such as centrifuges to maintain specimen integrity.
  • Prepare send-out specimens for delivery to various locations.
  • Maintain supply inventory and place orders when needed.
  • Load specimens and program tests on automated instrumentation.
  • Identify instrument problems and report them to the technologist.
  • Work closely with and under the supervision of a technologist.
  • Prepare and stain peripheral smears and Gram stains.
  • Set up and plate microbiology specimens on appropriate media and prepare them for transport.
  • Perform other job-related duties as assigned.

Benefits

  • Higher education and certification tuition assistance
  • Loan assistance
  • 401(k) retirement package with company match
  • Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs
  • Ongoing learning and career advancement opportunities
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