Clinical Program Assistant - Clinical Laboratory

Providence•Fullerton, CA
•Onsite

About The Position

This position is full-time and will work 8-hour, Day shifts. Providence St. Jude Medical Center in Fullerton, CA was designated as a Magnet organization in 2015 and 2020 by the ANCC Magnet Recognition Program. This prestigious designation recognizes excellence in nursing services. In April 2025, Providence St. Jude Medical Center is applying for redesignation. In addition, we are recognized as a top regional hospital in 9 types of care by U.S. News & World Report and listed among the top 20 in Newsweek’s America’s Best-In-State Hospitals for California, is celebrated for its excellence in surgical and clinical care by Healthgrades. For 7540 SJO PELVIC PROGRAM - 10007004: Under general direction of the manager or supervisor the clinical program assistant supports the Pelvic Floor Program front and back office needs of the department/program. The assistant performs receptionist, secretarial and programmatic duties for the department/program. Activities may include developing and maintaining spreadsheets, graphs and program related statistics, coordinating meeting appointments for the department/program assigned. There may be patient activities that include, answering, screening and directing phone calls, greeting patients and visitors, scheduling appointments, tests and other misc. items, and rooming patients. For 7540 SJO CLINICAL LAB - 10005963; Under the direction and supervision of the Division Supervisor/Manager, the Clinical Program Assistant provides support to the Clinical Laboratory & Pathology Operation. The assistant performs receptionist, secretarial, courier, filing, coordination of inter/intra department specific duties. Activities may include developing and maintaining spreadsheets, responding promptly to calls, responding appropriately to inquiries such as requests for pathology or laboratory reports, ordering tests/labeling specimens as required, filing/scanning, performing billing activities, and couriering specimens as needed. Providence caregivers are not simply valued – they’re invaluable. Join our team at St. Jude Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

  • 3 years Clerical experience in a health related field.
  • 1 year Clerical experience in a health related field.

Nice To Haves

  • Post-High School education.

Responsibilities

  • Supports the Pelvic Floor Program front and back office needs of the department/program.
  • Performs receptionist, secretarial and programmatic duties for the department/program.
  • Develops and maintains spreadsheets, graphs and program related statistics.
  • Coordinates meeting appointments for the department/program assigned.
  • Answers, screens and directs phone calls.
  • Greets patients and visitors.
  • Schedules appointments, tests and other misc. items.
  • Rooms patients.
  • Provides support to the Clinical Laboratory & Pathology Operation.
  • Performs receptionist, secretarial, courier, filing, coordination of inter/intra department specific duties.
  • Develops and maintains spreadsheets.
  • Responds promptly to calls.
  • Responds appropriately to inquiries such as requests for pathology or laboratory reports.
  • Orders tests/labeling specimens as required.
  • Files/scans.
  • Performs billing activities.
  • Couriers specimens as needed.

Benefits

  • Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
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