Clinical Laboratory Assistant

Quad • Newport News, VA

9d

About The Position

QuadMed is seeking a PRN (as-needed) Clinical Laboratory Assistant to support laboratory operations during peak workload periods and staff coverage needs. The role performs phlebotomy and ancillary duties supporting clinical and technical laboratory functions, along with simple routine laboratory procedures as instructed, trained, and directed. The assistant performs venous and capillary punctures and accurately identifies, prepares, and tests samples in a timely manner. The laboratory team provides high-quality inpatient results and patient experiences, and this position requires a patient-centric approach.

Regular operating hours are Monday through Friday, 7 a.m.–6 p.m., and Saturday, 8 a.m.–12 p.m. PRN shifts are scheduled according to departmental needs. QuadMed partners with employers nationwide to provide value-driven health and wellness services in or near the workplace. Eligible employees are offered comprehensive benefits.

Requirements

• High school diploma or equivalent.
• Communicate effectively orally and in writing, with excellent customer service skills.
• Strong organizational and decision-making skills.
• Proficiency in Microsoft Office and experience with a laboratory information system (LIS).
• Good analytical judgment and troubleshooting skills, with the ability to work under pressure.
• Personable, friendly, and team-oriented.
• Organized, accurate, and detail-oriented.
• Good interpersonal skills to interact effectively with patients and providers.
• Proven ability to work effectively with diverse populations and a demonstrated commitment to fostering inclusion.

Nice To Haves

• One year of clinical laboratory experience.
• Phlebotomy experience.
• Phlebotomy certification.
• Current CPR (BLS) certification; alternatively, it must be obtained within 60 days of hire.
• Bilingual ability.

Responsibilities

• Collect blood promptly according to established laboratory guidelines to obtain acceptable specimens for diagnostic and therapeutic procedures requested by physicians.
• Follow standard operating procedures to perform basic diagnostic procedures and produce accurate results.
• Operate basic laboratory equipment under the direction of a Clinical Laboratory Scientist or Technologist and in accordance with standard operating procedures.
• Restock the work area with needed supplies.
• Demonstrate knowledge of patient-care requirements for all age groups after receiving instruction and training, as required by laboratory procedures.
• Maintain patient confidentiality and follow HIPAA guidelines.
• Use time, materials, and resources economically; prioritize and arrange workload to support patient care and efficiency.
• Complete assigned workload within established time frames by adjusting workload organization as needed.
• Communicate effectively with the laboratory supervisor, laboratory staff, patients, and other departments to identify and resolve problems in support of patient care.
• Answer the telephone promptly and courteously, identifying oneself and the department.
• Participate in departmental activities.
• Keep current with communications and incorporate new information in a timely manner.
• Maintain appropriate supply levels using lean methodologies.
• Contact nursing staff promptly to clarify unclear or incomplete test requisitions or orders, and request new requisitions or orders according to laboratory policies.
• Communicate appropriate information to patients about procedures before, during, and after them in a courteous and professional manner.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Prescription coverage
• Dental insurance
• Vision insurance
• 401(k) retirement savings
• Paid time off
• Paid holidays
• Additional benefits for eligible employees

What This Job Offers

• Education Level: High school or GED