Per Diem Phlebotomist

CCRM Fertility•Edina, MN

7d•$19 - $22

About The Position

The Clinical Laboratory Assistant performs phlebotomy procedures, processes blood samples, obtains laboratory results from reference laboratories, and maintains computer-generated logs and reports related to patient testing. The role also performs billing and other laboratory duties, coordinating with the billing office on patient charges and collecting payment at the time of service. The position requires knowledge and skills in phlebotomy, specimen processing, administrative tasks, and patient care related to the clinical laboratory. It reports directly to the Clinical Laboratory Manager and also takes direction from the Assistant Laboratory Manager and Medical Technologists. CCRM is a fertility science, research, and advancement organization with eleven locations across the United States and Canada and plans for continued domestic and international network growth. The position supports clinical laboratory operations, patient workflows, quality improvement, and regulatory compliance. It also supports Frozen Embryo Transfer workflows and SART outcome reporting. The role operates in a professional office and clinical setting, with frequent use of medical instrumentation, laboratory supplies, and standard office equipment. Duties involve potential exposure to blood, body fluids, or tissues, requiring appropriate protective measures. The position may involve exerting up to 75 pounds of force occasionally and up to 35 pounds frequently. Employees regularly talk, see, and hear; frequently sit, stand, and walk; use their hands and fingers for grasping, typing, and other tasks; and reach with their arms and hands. Close visual acuity is required for data preparation and analysis, transcribing, computer use, reading, and operating office equipment.

Requirements

Current phlebotomy certification.
One year of phlebotomy experience.
High school diploma or equivalent.
Knowledge of phlebotomy protocols gained through a phlebotomy training program that includes practical training.
Working knowledge of laboratory software.
At least 200 documented successful blood draws.
Excellent phlebotomy skills.
Knowledge and skills in phlebotomy, specimen processing, administrative tasks, and patient care duties.
Strong computer skills and ability to use basic office equipment.
Ability to follow procedures and protocols.
Organization, multitasking, prioritization, attention to detail, and efficient time management skills.
Ability to work independently and effectively as part of a team.
Excellent customer service skills, including courteous, compassionate, and respectful treatment of internal and external customers.
Excellent communication skills and consistent, positive, professional communication with staff, physicians, and patients.
Teamwork and willingness to complete assigned or delegated duties in a timely manner.
Ability to identify problems and suggest solutions.
Ability to maintain confidentiality of work and patient and clinic information in accordance with security policies and HIPAA requirements.
Ability to understand and assess for domestic violence and child abuse issues and reporting responsibilities.

Responsibilities

Perform phlebotomy according to established procedures, including patient identification and preparation, specimen collection, and labeling.
Confirm patient demographic information and facilitate correction of inaccuracies.
Verify patient insurance information, use the appropriate contracted reference laboratory, and route billing information correctly.
Process samples according to established testing protocols, including transportation and storage requirements, requisition forms, and electronic data transmission.
Generate billing, charges, and payment information for laboratory services.
Maintain a clean and tidy work area and follow OSHA bloodborne pathogen handling and disposal procedures.
Maintain adequate phlebotomy supplies, perform inventory at established intervals, and order supplies to maintain minimum levels.
Review and maintain the RSO to reflect current and pending orders on a daily and weekly basis.
Coordinate billing with genetic laboratories and resolve patient billing complaints and issues.
Participate in ongoing quality assurance and improvement activities as defined by laboratory management and the quality team.
Protect computer access by locking and signing off programs when needed.
Support Frozen Embryo Transfer workflows, including patient check-in, rooming, obtaining consents, and preparing patients for procedures.
Contribute to efficient clinical and administrative workflows and their improvement.
Assist with SART outcome reporting activities.
Support regulatory compliance tasks.
Report concerns about domestic violence or child abuse to the Medical Director and Clinical Laboratory Manager.
Perform other duties as assigned.