Clinical Lab Supervisor, Pre-Analytical - 3rd Shift

Abbott Laboratories • Madison, WI

7d • $78,000 - $156,000 • Onsite

About The Position

The Clinical Lab Supervisor, Pre-Analytical works at Abbott Cancer Diagnostics in Madison, Wisconsin, during nights and weekend hours. The role oversees day-to-day Specimen Processing Department operations, including staffing, scheduling, timecard management, coaching, mentoring, and performance management. The supervisor follows laboratory policies and procedures and maintains accurate data reporting to support consistent execution of specimen processing. The position supports the mission and vision of Abbott Cancer Diagnostics Laboratories and operates under the guided direction of the Specimen Processing Manager or designee.

The supervisor leads staff to meet quality and productivity goals, manages shift workflow and resources, and supports employee development and engagement. The role also addresses test-record and automation problems, conducts root cause analysis, supports quality and process improvement initiatives, contributes to training, and assists with clinical laboratory operations, including bench work when needed. Specimens must be handled and disposed of in accordance with standard precautions and applicable safety policies.

Requirements

• Associate degree in Life Sciences, Business, or a related field, or a high school degree/GED plus 2 years of relevant experience in lieu of a degree.
• At least 3 years of experience working in a laboratory, medical, or high-throughput production environment.
• At least 2 years of leadership experience.
• At least 2 years of computer use, including internet navigation, email, and MS Office.
• Demonstrated ability to perform the essential duties with or without accommodation.
• Authorization to work in the United States without sponsorship.
• Ability to work in a fast-paced team environment, adapt to changing workloads and circumstances, and respond quickly to new information.
• Strong critical-thinking and decision-making skills in a fast-paced environment.
• High attention to detail and strong organizational and prioritization skills.
• Excellent verbal and nonverbal communication and listening skills.
• Ability to lift and move up to 40 pounds for approximately 25% of a typical working day.
• Ability to work seated for approximately 50% and standing for approximately 50% of a typical working day.
• Ability to use a mobile device, tablet, or computer and/or type for approximately 75% of a typical working day.
• Ability to grasp with both hands, pinch with thumb and forefinger, turn with hand or arm, and reach above shoulder height.
• Ability to comply with applicable personal protective equipment requirements and perform repetitive actions.
• Ability to use near vision to view samples at close range.
• Ability to tolerate potential exposure to hazardous materials, tissue specimens, instruments with moving parts, heating and freezing elements, and bodily fluids and solids such as urine and feces.

Nice To Haves

• Bachelor’s degree in Life Sciences, Physical Sciences, or a field related to the essential duties.
• At least 3 years of laboratory experience or education in a laboratory providing moderate- or high-complexity testing.
• Knowledge of CAP, GLP, GDP, CLIA, New York Department of Health (NYDOH), and HIPAA.
• Experience troubleshooting automation and performing instrument maintenance.
• Lean experience, including Kaizen, Kanban, root cause analysis, and countermeasure implementation.
• Leadership experience working with large teams of more than 30 direct reports.

Responsibilities

• Lead and empower staff to meet shift and department quality and productivity goals.
• Manage daily shift operations, including workflow, staff assignments, equipment availability, and task delegation.
• Organize and lead routine team and individual employee meetings.
• Coach direct reports and support their career and professional development.
• Monitor and provide feedback on employee performance metrics, including attendance, productivity, and quality.
• Prepare and conduct employee feedback and disciplinary action in accordance with company policy, as needed.
• Manage shift staffing levels in collaboration with clinical laboratory management.
• Interview and recruit employees who meet and exceed company core values.
• Investigate and resolve test-record and automation problems in accordance with policies and procedures to maintain expected sample turnaround times.
• Conduct root cause analysis for process deviations and recommend corrective and preventive actions as applicable.
• Support and comply with Quality Management System policies and procedures.
• Document problems and resolutions in accordance with Good Documentation Practices.
• Work with leadership to develop department goals aligned with organizational priorities.
• Support operational initiatives, including quality and process improvements, SOP development, inspections, and audits.
• Support and occasionally lead cross-functional initiatives across departments.
• Assist the Clinical Lab Training Department by reviewing training materials, identifying training needs and resources, and providing cross-training as needed.
• Support clinical laboratory operations, including bench work when needed.
• Handle and dispose of specimens in accordance with standard precautions and applicable safety policies.
• Motivate, coach, and lead employees by example; support morale and employee engagement initiatives.
• Communicate and manage change effectively.
• Model the company core values and an inclusion mindset, maintain regular and reliable attendance, and demonstrate a results-driven approach.
• Work exclusively nights and/or weekends.
• Travel to and work at other sites within the same city as needed.

Benefits

• Potential eligibility for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, providing an affordable and convenient path to a bachelor’s degree.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree