Clinical Lab Outreach Specialist

University of Vermont Health Network • Burlington, VT

1d • $69,368 - $104,062 • Onsite

About The Position

The Clinical Lab Outreach Specialist is responsible for account management and new business development, representing the organization and serving as a liaison between its laboratory and regional hospitals, community and organizational providers, network development outreach staff, compliance, billing, and registration. The Specialist develops and maintains laboratory outreach accounts and builds strong relationships with existing accounts through problem solving and customer service, with an emphasis on patient care.

The position maintains regular visit schedules with outreach providers, practices, and hospitals. In alignment with Laboratory Leadership’s strategic initiatives, the Specialist evaluates and expands regional laboratory outreach opportunities across geographic areas and service lines as appropriate. The role also helps ensure proper processing, reporting, and billing of client tests and delivery of services to internal and external clients, while staying informed about market trends in Laboratory Outreach.

Requirements

• Bachelor's degree in a healthcare-related or biomedical sciences field; a business degree with a healthcare background is also considered.
• At least five years of experience in a healthcare setting, including some experience in pathology and/or laboratory medicine.
• Valid state-issued driver's license in good standing.

Nice To Haves

• Medical technologist certification is strongly preferred.

Responsibilities

• Manage accounts and develop new business.
• Represent the organization and act as a liaison among the laboratory, regional hospitals, providers, outreach staff, compliance, billing, and registration.
• Develop and maintain laboratory outreach accounts.
• Build and maintain relationships with existing accounts by providing problem solving and customer service.
• Maintain regular visit schedules with outreach providers, practices, and hospitals.
• Evaluate and expand regional laboratory outreach opportunities in line with Laboratory Leadership’s strategic initiatives.
• Help ensure proper processing, reporting, and billing of client tests and delivery of services to internal and external clients.
• Keep abreast of market trends in Laboratory Outreach.

What This Job Offers

• Job Type: Full-time