Clinical Interpreter

University of Arkansas System•Little Rock, AR

10d•Onsite

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy

Requirements

Bachelor’s degree or High School diploma plus 4 years formal interpreting experience
Able to follow oral and written instructions and communicate with others effectively.
Strong computer/basic keyboard skills, telephone skills, and general knowledge of office machines including printers.
Excellent customer relations skills.
Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

Two years of experience interpreting and translating, preferably in a medical setting, including one year medical, Medicaid, and clerical experience
Experience in healthcare insurance and billing.
Knowledge in advanced medical terminology and medical coding.
Oral and written fluency in English and Spanish.

Responsibilities

Assist English and Spanish speaking patients with Medicaid applications.
Process Medicaid applications for Spanish speaking patients who need financial assistance.
Verify Medicaid applications.
Increase knowledge of Medicaid categories, DHS programs and UAMS internal programs.
Develop a beginning understanding of Medicaid policies and procedures.
Specialize in assisting Spanish speaking patients.
Analyze patient’s responsibility by understanding verification of assets, family size, citizenship status and FPL.
Key Medicaid cases into DHS eligibility system.
Retrieve eligibility information from different databases.
Submit weekly spreadsheets of cases in need of additional review.
Perform other duties as assigned with a positive team attitude.
Develop and maintain knowledge-base of Medicaid policies and procedures, maintain current knowledge of all federal and state regulatory mandates and requirements including but not limited to Medicare, EMTALA, and JCAHO; successfully complete annual competency test and any additional competency testing and training required to validate required skills.
Determine eligibility for Spanish and English speaking patients for Medicaid, EMA and financial assistance programs available.
Provide assistance in obtaining coverage for patients who are underinsured and uninsured.
Perform other duties as assigned.