Clinical Interpreter - Health Centers - Full-Time

Erlanger Health System • Chattanooga, TN

5d • Hybrid

About The Position

Translate and interpret medical and other information regarding the patient's care between the medical/clinical staff and the patient/family. Enters registration information and make appointments into Epic (Information/Billing System) for patients including but not limited to Spanish/limited English speaking patients. This position is involved in a team-based approach to care. Team members are trained to meet the highest level of function for their role as per the State of Tennessee/Georgia guidelines. Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and assigned to support patients/families/caregivers in self-management, self-efficacy and behavior change. Is trained and assigned (as per their role and responsibilities) to manage the practices' patient population. Participates in the practice's quality improvement process and performance evaluation. Knowledge of regulatory standards and health care compliance.

Requirements

• High School diploma or equivalent.
• Fluency in Spanish.
• Evidence of expertise with clients of Limited English proficiency (LEP).
• Microsoft Office computer skills.
• Competency Test required within 1 year of employment; must demonstrate an overall rating of Meet Expectations (ME) or Exceeds Expectations (EE) as a Clinical Interpreter.

Nice To Haves

• College degree in Spanish or desired language.
• Previous work in the medical field and/or knowledge of medical terminology.
• Previous work with community groups.
• Previous experience providing group presentation, and/or community lectures.
• Certification as a clinical interpreter.

Responsibilities

• Translate and interpret medical and other information regarding the patient's care between the medical/clinical staff and the patient/family.
• Enter registration information and make appointments into Epic (Information/Billing System) for patients.
• Coordinate care for patients.
• Support patients/families/caregivers in self-management, self-efficacy and behavior change.
• Manage the practice's patient population.
• Participate in the practice's quality improvement process and performance evaluation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED