Intake Representative (Full time 1.0/Days)

Hospice & Community Care • Lancaster, PA

1d • Hybrid

About The Position

Hospice & Community Care provides quality care to thousands of patients and families every year so they can live better at end of life. We are able to support hundreds of individuals in our community each day because of our incredible staff. Whether in a clinical role or supporting the organization behind the scenes, your career at Hospice & Community Care makes a meaningful difference to patients and families.

Requirements

• High School or GED required
• 1 year of healthcare experience required
• Must work a minimum of 40 hours per two week pay period
• Must be vaccinated for influenza or be granted a religious/medical exemption.

Nice To Haves

• After 6 months- open to a work from home discussion

Responsibilities

• Answer incoming calls for Choices Palliative Care with speed and professionalism. Directs calls/messages to appropriate staff as needed.
• Process referrals and initiate and maintain patient electronic files.
• Process consents, agreements and other forms for signatures and filing, utilizing email, software, and/or mail
• Schedule visits as directed by RNs and providers in Outlook and EPIC software.
• Handle correspondence and general inquires from patients, families and referral sources.

Benefits

• Health Insurance
• Dental and Vision Insurance
• Short and Long Term Disability- Employer Paid
• Life Insurance/Accidental Death & Dismemberment (AD&D) - Employer Paid
• Flexible Spending Account (FSA)
• 401(k) and Roth 401(k) retirement plan with company match
• Paid Holidays
• Paid Time off (PTO)
• Shift Differentials
• Employee Assistance Program (EAP)
• Tuition Reimbursement Program
• Free Flu Shots
• Mileage reimbursement
• Educational Opportunities
• AAA Membership – Employer Paid
• Chair Massages – Employer Paid
• Fresh Fruit during the summer
• Semi-Annual “All Staff” meetings
• Fun, employer-sponsored activities and recognition events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED