Clinical Information Systems Educator RN - Full Time

MLK Community Healthcare•Los Angeles, CA

20d

About The Position

The Clinical Information Systems Educator (CIS-E) contributes to a team focused on using health information technology (HIT) to support high-quality, patient-centered care. The role helps ensure clinical users are ready and confident in using the electronic health record (EHR) and other HIT systems. The CIS-E maintains in-depth knowledge of the EHR and related technologies, and trains staff members, new-hire orientees, and providers on their use and on associated policies and procedures. The position requires explaining technology to diverse end users and helping them use applications and functionality effectively in their work. The educator develops and maintains organization-wide EHR orientation curricula, provides direct educational support, maintains the online training site and its training data, collaborates with clinical leadership and providers on training materials, and evaluates training effectiveness through assessments and workplace observations. The role delivers or coordinates ongoing education based on end-user learning needs and applies knowledge of the Watson Model of Care, including Care, Competence, Communication, and Commitment.

Requirements

Proficient Cerner Millennium user.
Experience training clinical staff.
Basic computer skills.
Current Basic Life Support (BLS).

Nice To Haves

Bachelor’s degree from an accredited college, with healthcare-environment experience preferred.
Current California Nursing License preferred.
Bilingual language skills preferred, specifically Spanish.

Responsibilities

Develop and maintain the new-hire EHR orientation program and associated curricula for the entire organization.
Provide direct educational support for providers and staff team members.
Maintain the online training site to ensure accurate training data is available at all times.
Collaborate with clinical leadership and providers to gather input for training and training materials.
Validate training content and effectiveness by observing employees using new skills on the job.
Evaluate end-user assessment and observation results to review and revise training as needed.
Use innovative teaching and service approaches that adjust to the needs of end users and the organization.
Deliver and/or coordinate ongoing education based on end-user learning needs assessments.
Maintain knowledge of the Watson Model of Care, including Care, Competence, Communication, and Commitment.
Perform other duties as assigned.