Clinical Informatics Specialist

Highmark Health • Pittsburgh, PA

1d • Onsite

About The Position

This role oversees and facilitates use of current state workflow and training. Participates in planning, implementation and evaluation of clinical systems and services within the Allegheny Health Network. Works with end users and management to effectively meet the best practice standards established for the use of an electronic health record & other e-initiatives while ensuring that information systems are consistent with professional standards and evidenced-based practice. Conducts oversight for clinical process redesign, metric design and consultative services for the electronic health record and other e-Initiatives.

Requirements

• Minimum Bachelor's Degree in Information Technology, management, Healthcare or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree
• 3 years Experience using an EMR in a clinical or work related capacity
• PC skills, spreadsheet skills (Excel, Lotus), and database skills (Microsoft SQL, Dbase IV, Microsoft Access).
• Valid Driver's License

Nice To Haves

• Depending on location, may require certificate from AMA approved radiologic training program or radiology degree and ARRT registered in radiography or Bachelor's degree in ASCP eligible program or successful completion of HEW exam.
• Must meet ongoing education requirements for certification and MT (ASCP) or equivalent or HEW certificate.

Responsibilities

• Acts as a liaison and translator between IT and clinicians to facilitate standard workflow, design and optimization for the Electronic Health Record.
• Conducts current and future state analyses with clinical and non-clinical stakeholders and develops an efficient workflow design.
• Provides ongoing support to assigned clinical areas through consistent & scheduled rounding; preparing for scheduled downtimes; and ''on-call'' per policy.
• Participates in and works collaboratively on various teams and committees in order to provide insight and clarity about clinical processes, workflow redesign and standardization.
• Responsible for troubleshooting, investigation, analysis, training, documentation, and ongoing support of clinical systems and other e-Health initiatives.
• Travels to ambulatory and inpatient facilities, physician offices, ambulatory centers and medical malls to meet with staff, conduct analysis and support implementation and go lives.
• Conducts process audits to ensure that project initiatives and best practices are being met and maintained. Conducts project development, implementation and evaluation as assigned.
• Develops and provides in training and support for administrative, back office, providers and clinical staff to successfully navigate and support clinical workflows during go lives and ongoing support. Participates in and works collaboratively on various teams and committees in order to provide insight and clarity regarding work processes.
• May be responsible for collecting, analyzing, training and reporting on key performance indicators including dashboards, scorecards, forecasting, trending, and tracking.
• Other duties as assigned.

Benefits

• Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
• We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
• For accommodation requests, please contact HR Services Online at [email protected]

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level