This position coordinates, plans, designs, develops, implements, and supports clinical information systems in ambulatory and outpatient settings. It provides clinical and technical support to medical providers and their support staff in using information systems and applications that facilitate patient care. The role contributes to clinical workflow design and development, participates in change management, develops user training, and collaborates with subject matter experts to identify workflow and process improvements. It supports accurate documentation of patient care and ongoing staff education in line with professional, regulatory, and legal standards. The position enhances staff access to patient records and effective use of integrated EMR software to support patient safety, satisfaction, efficiency, and quality of care. It serves as the primary liaison among ambulatory outpatient centers, the Epic support team, and Information Services, and helps resolve complex clinical information system problems and issues.
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Job Type
Full-time
Career Level
Mid Level