Clinical Informatics Specialist RN - HMC

Vitruvian Health•Dalton, GA

About The Position

This position coordinates, plans, designs, develops, implements, and supports clinical information systems in ambulatory and outpatient settings. It provides clinical and technical support to medical providers and their support staff in using information systems and applications that facilitate patient care. The role contributes to clinical workflow design and development, participates in change management, develops user training, and collaborates with subject matter experts to identify workflow and process improvements. It supports accurate documentation of patient care and ongoing staff education in line with professional, regulatory, and legal standards. The position enhances staff access to patient records and effective use of integrated EMR software to support patient safety, satisfaction, efficiency, and quality of care. It serves as the primary liaison among ambulatory outpatient centers, the Epic support team, and Information Services, and helps resolve complex clinical information system problems and issues.

Requirements

  • Bachelor’s degree or equivalent experience in Clinical Informatics, Nursing, Information Systems, or a related field.
  • Current Georgia RN License.
  • Three years of progressive, professional, related work experience as a Registered Nurse supporting an EMR and clinical applications.
  • Experience with IT project development and project management, clinical user training, and development of training materials in a hospital system setting.
  • Certification as an Epic Clinical Informaticist is required. Candidates may be hired without it but must attain it within the first 90 days of Vitruvian Health-sponsored Epic training to continue employment.
  • Ability to communicate effectively with medical staff, enterprise-wide management, peers, and outside vendors verbally, in writing, and electronically.
  • Technical and functional understanding of clinical informatics and information technology.
  • Proficiency with Microsoft Office products, including Outlook, Word, Excel, PowerPoint, and SharePoint.
  • Knowledge of EMR software and interfaced clinical applications in a hospital system and their use in documenting and providing patient care.
  • Ability to prioritize multiple concurrent tasks and projects while meeting aggressive deadlines in a fast-paced environment.
  • Knowledge of healthcare training methods, including at-the-elbow and train-the-trainer approaches, and ability to provide training and knowledge transfer.
  • Good judgment when guidance and policies are absent, with strong problem-solving and critical-thinking skills.
  • Ability to work independently and collaboratively with little supervision.
  • Corrected vision and hearing to the normal range.
  • Ability to work under stressful conditions in typical office and patient care area situations.
  • Ability to work a flexible schedule and travel locally to clinics within a 15-mile radius of the base hospital campus office.

Nice To Haves

  • BSN preferred.
  • Experience in an ambulatory clinic setting preferred.
  • Experience with Epic preferred.

Responsibilities

  • Coordinate, plan, design, develop, implement, and support clinical information systems in ambulatory and outpatient settings.
  • Provide clinical and technical support to medical providers and support staff in using clinical information systems and applications.
  • Contribute to the design and development of clinical workflows and participate in change management processes.
  • Develop user training and support ongoing staff education in alignment with professional, regulatory, and legal standards of clinical practice.
  • Collaborate with functional subject matter experts to identify workflow and process improvement opportunities.
  • Support accurate documentation of patient care within clinical applications.
  • Promote effective use of integrated EMR software and improved access to patient records.
  • Serve as the primary liaison between ambulatory outpatient centers, the Epic support team, and Information Services.
  • Act as a resource for resolving complex clinical information system problems and issues.
  • Translate clinician requirements into specifications for new clinical information systems in partnership with vendors and clinicians.
  • Provide clinical user training and knowledge transfer.

Benefits

  • 403(b) matching
  • Dental insurance
  • Employee assistance program (EAP)
  • Employee wellness program
  • Employer-paid life and AD&D insurance
  • Employer-paid short- and long-term disability
  • Flexible Spending Accounts
  • ICHRA for health insurance
  • Paid Annual Leave (time off)
  • Vision insurance
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