Clinical Informatics Director

Virginia Information Technologies AgencyRichmond, VA
$115,000 - $135,239Hybrid

About The Position

The Department of Behavioral Health and Developmental Services (DBHDS) is seeking a highly qualified professional to serve as the Clinical Director of Informatics. This position supports the provision of behavioral health treatment by ensuring consistent adoption, enhancement, and utilization of the Electronic Health Record (EHR) system in its 12 state facilities, in order to maximize efficiency, improve healthcare delivery, and increase safety. This position is responsible for developing systemic policies and procedures to support electronic health record optimization related to adoption, implementation, regulatory compliance, safety, documentation, training, workflows, and quality expectations including a robust reporting strategy and data analysis. This position develops data driven initiatives to support change management, enhance engagement, productivity, and service excellence by exploring new technologies or seeking improvements in current EHR functionality and technology; provides guidance for facility EHR Informaticists in the implementation and monitoring of EHR utilization; and develops systemic recommendations to address regulatory survey and audit findings regarding EHR documentation and reporting. This position also oversees and directs an effective EHR Governance process to support evidence-based decision making; ensures internal and external stakeholder collaboration in review of workflow processes and enhancement requests to meet the needs of the facility system in a collegial and consistent manner; and serves as primary point of contact for all clinical enhancement requests from state facilities.

Requirements

  • Knowledge of hospital/healthcare integrated systems, administrative and clinical processes, and workflows.
  • Thorough understanding of informatics, data management, and statistics.
  • Knowledge of behavioral health, developmental disabilities, dementia, geriatric, child/adolescent, and other vulnerable populations and their needs.
  • Strong interpersonal skills to engage employees and stakeholders, regarding medical documentation, utilization management, risk mitigation, quality standards, and recommendations.
  • Experience leading documentation improvements to support increase, revenue generation, and compliance through EHR documentation.
  • Ability to facilitate post-implementation change management activities.
  • Experience with Joint Commission, Medicare/Medicaid standards, quality assurance, health informatics, hospital organizations, operations, and medical record requirements.

Nice To Haves

  • Proficiency in programming languages and electronic medical record software.
  • Electronic health record oversight for a multi-location healthcare organization.
  • Experience with Cerner Millennium EHR or equivalent.

Responsibilities

  • Developing systemic policies and procedures to support electronic health record optimization related to adoption, implementation, regulatory compliance, safety, documentation, training, workflows, and quality expectations including a robust reporting strategy and data analysis.
  • Developing data driven initiatives to support change management, enhance engagement, productivity, and service excellence by exploring new technologies or seeking improvements in current EHR functionality and technology.
  • Providing guidance for facility EHR Informaticists in the implementation and monitoring of EHR utilization.
  • Developing systemic recommendations to address regulatory survey and audit findings regarding EHR documentation and reporting.
  • Overseeing and directing an effective EHR Governance process to support evidence-based decision making.
  • Ensuring internal and external stakeholder collaboration in review of workflow processes and enhancement requests to meet the needs of the facility system in a collegial and consistent manner.
  • Serving as primary point of contact for all clinical enhancement requests from state facilities.
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