Manager - Clinical Informatics

Vernon Health • Viroqua, WI

2d • Hybrid

About The Position

Vernon Health is seeking an experienced Manager, Clinical Informatics to lead the strategy, implementation, optimization, and support of clinical information systems across our organization. If you are passionate about healthcare technology, electronic health records, clinical workflow improvement, and leading high-performing teams, this is an exciting opportunity to make a direct impact on patient care and operational excellence. As the organizational leader for clinical informatics, you will collaborate with clinical leaders, providers, Information Technology, and operational teams to ensure technology solutions support quality outcomes, regulatory compliance, and an exceptional experience for patients and staff.

Requirements

• Associate degree in a related field.
• Strong understanding of healthcare operations, clinical workflows, information systems, project management, and change management.
• Demonstrated aptitude for healthcare technology and information systems.
• Excellent communication, presentation, customer service, and relationship-building skills.

Nice To Haves

• Five (5) or more years of healthcare experience.
• Leadership or management experience.
• Experience with Epic Electronic Health Record (EHR) systems.
• Experience leading organizational change and technology initiatives.

Responsibilities

• Lead and develop the Clinical Informatics team through coaching, mentoring, performance management, and workforce planning.
• Oversee the implementation, optimization, testing, support, and evaluation of clinical and non-clinical information systems.
• Collaborate with providers, clinical departments, and IT teams to improve workflows, system usability, and technology adoption.
• Manage end-user training programs and competency validation for clinical information systems.
• Develop and maintain department policies, procedures, standards, and performance metrics.
• Ensure compliance with HIPAA, CMS, state regulations, and organizational policies.
• Monitor departmental budgets, operational performance, staffing needs, and resource utilization.
• Support EHR governance activities and serve as a key liaison between users, vendors, leadership, and Information Technology.
• Drive continuous improvement initiatives focused on quality, patient safety, employee engagement, and operational excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree