Information Technology Registered Nurse (RN) - Clinical Informatics Coordinator

Foundation Health•Fairbanks, AK

10d

About The Position

The RN Clinical Informatics Coordinator provides informatics expertise and resources for the facility and specialty areas, with a primary focus on Women/Infant/Children Services. The position supports effective use of healthcare technology and systems and the organization’s direction for computer systems, process design, data management, and related processes. It serves as a liaison between clinical support staff and the Clinical Information System IT team, communicating user needs and helping facilitate system and workflow improvements. The coordinator provides ongoing clinical application training, user support, and guidance to teams and committees. The role evaluates information systems, supports application testing and implementation, coordinates with IT on downtime, and collaborates with educators and management to communicate system changes. It also supports clinical application projects, process improvement, user groups, and patient safety and confidentiality. The position is full-time, exempt, and includes rotating remote call. Fairbanks Memorial Hospital is a nonprofit, Joint Commission-accredited hospital with 152 licensed beds and serves as the primary referral center for residents of Alaska’s interior. The employer describes Fairbanks as offering small-town living, natural beauty, recreation, and community amenities.

Requirements

Must be a Registered Nurse (R.N.) licensed in the practicing state.
Must possess diverse clinical knowledge and technology aptitude, normally obtained through a bachelor’s degree in a related field or equivalent related experience.
Must be proficient in the use of system office applications.
Must possess a basic understanding of integrated clinical systems.
Must have highly developed interpersonal and critical-thinking skills and the ability to rapidly prioritize needs.
Must be able to communicate clearly with diverse audiences, verbally and in writing.
Must be able to promote change among large groups of workers.
Must be able to coordinate information and activities, work under deadline stress and frequent interruptions, and use analytical problem-solving skills.
Must maintain familiarity with clinical care processes and information technology.

Nice To Haves

Registered Nurse experience in Women/Infant/Children Services preferred.
Bachelor’s degree in Nursing preferred.
Certification in Nursing Informatics preferred.

Responsibilities

Provides decision support and plans, coordinates, and facilitates ongoing information system evaluation, including user accuracy, data integrity, and system reliability.
Provides application testing for system enhancements and participates in post-implementation change evaluation.
Develops and implements action plans and supports users in maintaining changed workflows and technological processes.
Coordinates with IT regarding downtime.
Collaborates with the education team to develop and improve training materials for changes and upgrades to the EMR and clinical application systems.
Develops and implements communication and education plans with clinical educators and management to support implementation of EMR changes for current staff.
Provides clinical application system training and support, maintaining ongoing user communication and supporting user competency.
Obtains information about system usage and workflow concerns through regularly scheduled facility rounds.
Collaborates with end users, account managers, physicians, and clinicians to define healthcare information issues and enhancement opportunities.
Identifies methods for implementing, using, and modifying informatics solutions and data structures to support healthcare access, delivery, and evaluation.
Provides consultation and project support with project leadership for deployment of new IT clinical applications.
Identifies super users and maintains a trained, engaged core user group; plans regular meetings with super users to identify issues and improve knowledge transfer.
May conduct focus meetings so end users can raise concerns and suggest improvements related to information systems.
Collaborates with users, leadership, and IT to resolve conflicts between workflows and information systems.
Promotes patient safety and confidentiality and supports facility-specific and system-wide processes and principles.
Maintains current knowledge of healthcare informatics trends, computer hardware and software developments, nursing practices, regulatory standards, and organizational direction.
Participates in facility and system interdisciplinary process improvement teams to identify future uses and potential improvements in information systems.
Follows through on assigned issue-resolution tasks and develops and evaluates the effectiveness of communication tools and processes.
Regularly updates the supervisor on the status, issues, and trends related to clinical information systems and immediately escalates critical issues to leadership.
Maintains communication with all users of clinical information systems.
Performs duties according to established policies, procedures, regulatory and accreditation requirements, and applicable professional standards.
Provides customers of Foundation Health with an excellent service experience by demonstrating core and leader behaviors.