Information Technology Registered Nurse (RN) - Clinical Informatics Coordinator

Foundation Health, LLC•Fairbanks, AK

11d•$36 - $58•Onsite

About The Position

The RN Clinical Informatics Coordinator provides informatics expertise and resources for Fairbanks Memorial Hospital and designated specialty areas, with a primary focus on Women/Infant/Children Services. The role supports effective use of healthcare technology and clinical information systems, including the organization’s direction for computer systems, process design, and data management. Serving as a liaison between clinical support staff and the Clinical Information System IT team, the coordinator communicates user needs, supports workflow improvements, and facilitates system enhancements. The position provides ongoing user training and support, helps maintain user competency, and collaborates with clinical educators, management, end users, clinicians, physicians, account managers, and IT on system issues and improvements. The position also supports application testing, system evaluations, implementation of new clinical applications, and interdisciplinary process-improvement work. The coordinator promotes patient safety and confidentiality and performs duties in accordance with applicable policies, procedures, regulatory and accreditation requirements, and professional standards. This is a full-time, exempt position with rotating remote call.

Requirements

Registered Nurse (R.N.) with licensure in the practicing state.
Diverse clinical knowledge and technology aptitude normally obtained through a bachelor’s degree in a related field or equivalent related experience.
Proficiency in system office applications.
Basic understanding of integrated clinical systems.
Highly developed interpersonal and critical-thinking skills, including the ability to rapidly prioritize needs.
Ability to communicate clearly with diverse audiences, verbally and in writing.
Ability to promote change among large groups of workers.
Ability to coordinate information and activities and work under deadline pressure and frequent interruptions.
Analytical problem-solving skills and familiarity with clinical care processes and information technology.

Nice To Haves

Experience as a Registered Nurse in Women/Infant/Children Services.
Bachelor’s degree in Nursing.
Certification in Nursing Informatics.

Responsibilities

Provide decision support by planning, coordinating, and facilitating ongoing information-system evaluations of user accuracy, data integrity, and system reliability.
Test system enhancements, participate in post-implementation evaluations, develop action plans, and support users as workflows and technology processes change.
Coordinate with IT regarding system downtime.
Collaborate with the education team to develop and improve training materials for changes and upgrades to the EMR and clinical application systems.
Develop and implement communication and education plans with clinical educators and management to support appropriate implementation of EMR changes.
Provide clinical application system training and support, and maintain ongoing user communication and competency.
Conduct scheduled rounds to gather information about system use and workflow concerns.
Collaborate with end users, account managers, physicians, and clinicians to define healthcare information issues and enhancement opportunities.
Identify methods for implementing, using, and modifying informatics solutions and data structures to support healthcare access, delivery, and evaluation.
Provide consultation and project support, alongside project leadership, for deployment of new clinical applications.
Identify super users and maintain a trained, engaged core user group; plan regular super-user meetings to identify issues and improve knowledge transfer.
Conduct focus meetings as appropriate so end users can raise concerns and suggest improvements to information-system use.
Work with users, leadership, and IT to resolve conflicts between workflows and information systems.
Promote patient safety and confidentiality and support facility-specific and system-wide processes and principles.
Maintain current knowledge of healthcare informatics trends, computer hardware and software developments, nursing practices, regulatory standards, and organizational direction.
Participate in interdisciplinary process-improvement teams to identify future uses and improvements for information systems, and complete assigned issue-resolution tasks.
Develop and evaluate communication tools and processes, regularly update the supervisor on system-use status, issues, and trends, and immediately escalate critical issues to leadership.
Maintain communication with all users of clinical information systems.
Follow established policies, procedures, regulatory and accreditation requirements, and applicable professional standards, while providing an excellent customer service experience.