Clinical Informatics Coordinator 3, Provider Informatics, Full Time, Days

Jackson Health • Miami, FL

10d • Onsite

About The Position

Clinical Informatics Coordinator 3 performs as liaison between Information Technology Department and Clinical/Business areas. Facilitate and collaborate with subject matter experts and work teams that define how the system-wide Electronic Health Record (EHR) and other electronic systems will function to effectively support JHS clinical and business processes.

Requirements

• Generally requires 5 to 7 years of related experience.
• Strong understanding of Epic workflows across modules; Epic certification, accreditation, or proficiency in at least one clinical application (e.g., ClinDoc, Orders, ASAP, Stork, Willow, Ambulatory) strongly preferred.
• Experience in a hospital or health system using Epic across multiple modules, including multi-hospital or academic medical center environments strongly preferred.
• Knowledge of regulatory requirements (Joint Commission, CMS, eCQMs) preferred.
• Experience with Epic data and reporting tools (Reporting Workbench, SlicerDicer, Radar dashboards) and adoption analytics (Signal) preferred.
• Experience with ambient AI clinical documentation platforms (e.g., DAX Copilot/Abridge), including deployment metrics, consent workflows, and adoption analytics.
• Project-management training or certification, or formal training in process improvement (Lean, Six Sigma) or change management (PROSCI/ADKAR) preferred.
• Valid license or certification is required as needed, based on the job or specialty.
• Board certification in informatics strongly preferred: ANCC Informatics Nursing Certification (RN-BC/NI-BC), CAHIMS/CPHIMS, or AMIA Health Informatics Certification (ACHIP).

Nice To Haves

• Epic certification, accreditation, or proficiency in at least one clinical application (e.g., ClinDoc, Orders, ASAP, Stork, Willow, Ambulatory) strongly preferred.
• Experience in a hospital or health system using Epic across multiple modules, including multi-hospital or academic medical center environments strongly preferred.
• Knowledge of regulatory requirements (Joint Commission, CMS, eCQMs) preferred.
• Experience with Epic data and reporting tools (Reporting Workbench, SlicerDicer, Radar dashboards) and adoption analytics (Signal) preferred.
• Experience with ambient AI clinical documentation platforms (e.g., DAX Copilot/Abridge), including deployment metrics, consent workflows, and adoption analytics.
• Project-management training or certification, or formal training in process improvement (Lean, Six Sigma) or change management (PROSCI/ADKAR) preferred.
• Board certification in informatics strongly preferred: ANCC Informatics Nursing Certification (RN-BC/NI-BC), CAHIMS/CPHIMS, or AMIA Health Informatics Certification (ACHIP).

Responsibilities

• Guide subject matter experts (SME) in achieving successful outcomes through structured problem solving and implementation of recommendation.
• Promote a strategy of standardization and optimization of quality, safety and cost efficiency by communication and identification of problem areas that require attention, and report to appropriate supervisor or administrative staff.
• Serve as knowledge expert on use of Clinical and/or Business System workflows and design methodologies by participating in committees and workgroups as assigned.
• Serve as a conduit between IT and Clinical and/or Business System Teams and work collaboratively in efforts to effectively use systems and maximize their adoption and optimization.
• Shadow end-users to understand workflow and find areas of inefficiencies.
• Attend regularly scheduled meetings; actively participate and arrive to all meetings on time.
• Develop and provide presentations that support system implementation and increase of system adoption and optimization.
• Perform knowledge transfer of pertinent information to staff using an approved communication method. (e.g., provide just in time training or provide formal training sessions as needed).
• Routinely conduct rounds in areas of coverage and positively serve as Informatics representative.
• Develop and maintain reporting of daily, weekly activities as directed.
• Performs other related duties as assigned.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).

Benefits

• Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors.
• For more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, no matter if it's for a routine patient visit or for a lifesaving procedure.
• With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine.
• Here, the best people come together to deliver Jackson's mission for our diverse communities.
• Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level