Clinical Informatics Analyst

Progressive Community Health Centers, Inc.•Milwaukee, WI

1d•Onsite

About The Position

Progressive Community Health Centers is hiring a Clinical Informatics Analyst in Milwaukee, WI. This is a full-time position with a Monday-Friday schedule, no late nights, holidays, or weekends. Progressive Community Health Centers, founded in 1999, is an independent non-profit organization operating four clinic locations in Milwaukee, Wisconsin. With over 100 employees, the agency's mission is to improve the health and quality of life of the community by providing culturally competent services that address identified needs. They provide high-quality, comprehensive care to approximately 16,000 patients annually, with a majority being low-income. No patient is ever turned away based on insurance status or ability to pay. The organization values a patient-centered philosophy and offers a range of services including family medicine, internal medicine, women's health, urgent care, dental, radiology, and integrated behavioral health, along with supportive services like case management, health education, and benefits enrollment.

Requirements

Bachelor's degree in Education, Health Information Management, Healthcare Administration/Operations, Business, Communications, or related field; OR 3–5 years of related experience.
2+ years in a clinical or clinical‑operations environment (FQHC/CHC preferred).
Must be vaccinated against influenza.

Nice To Haves

Experience with Epic/OCHIN projects.
Experience in a Federally Qualified Health Center (FQHC) or Community Health Center (CHC).

Responsibilities

Elicit and document end‑to‑end workflows (registration → eligibility/RTE → rooming → clinical documentation → checkout → billing/denials).
Build process maps (Visio/Lucidchart), SOPs, and RACI; identify policy impacts (consent, downtime, role‑based access).
Define best practices for Epic usage and discrete data capture to support UDS, care gaps, and revenue integrity.
Partner with QI to ensure workflows align with clinical standards and operational goals.
Maintain project timelines, milestones, dependencies, and risks; drive cross‑functional delivery.
Facilitate status communications; ensure stakeholders understand roles/responsibilities.
Maintain meeting notes, decision trackers, issue/risk logs, and task lists; escalate blockers early.
Develop tailored training curricula (plans, materials) for OCHIN Epic; keep materials current to workflows.