Clinical Informatics Analyst

Methodist Le Bonheur Healthcare•Memphis, TN

2d•Hybrid

About The Position

The Clinical Informatics Analyst supports Providers and Associates by providing at the elbow and remote support, troubleshooting issues and identifying opportunities for clinical information system improvements. Promotes optimization and adoption of the Electronic Health Record (EHR) and other related applications, both in-person and remote. Identifies opportunities and inefficiencies related to workflow and the use of the EHR (Epic). Gathers and interprets data for development of strategies to improve processes and workflow. Collaborates with multiple levels of leadership and teams to assess, plan, design, implement, and support the end user in a manner that promotes adoption and utilization. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Requirements

Bachelor's Degree Nursing
Healthcare information systems; healthcare environment working with electronic health records and healthcare IT systems 3-5 years
Clinical Informatics Certification - EPIC Systems Corporation
Demonstrated ability to work independently and to consistently exercise sound judgment and initiative in a wide range of circumstances.
Strong oral, written and presentation skills.
Knowledge of applicable environments which may include inpatient, ambulatory and outpatient environments and processes.
Computer literacy (use of computer technology to accomplish tasks) and information literacy (ability to recognize, locate, evaluate and use information appropriately).
Ability to effectively train others in the use of Electronic Health Record (EHR) and other related technology or third-party integrations.
Support adoption of and communicate best practices for all Epic applications the associate will be responsible for supporting.
Ability to effectively train others in the use of computers and related technology.
Ability to travel to any area of the organization, both local and remote, as needed.
Must provide own transportation.
Works with operational stakeholders to track and train adoption of key performance indicators (KPIs).

Nice To Haves

Bachelor's Degree Computer sciences
Bachelor's Degree Information Technology
Bachelor's Degree Pharmacy
In lieu of Bachelor’s degree, the candidate must have a high school diploma or equivalent with seven (7) years of experience in information systems implementation/support or experience acquired in a healthcare environment working with electronic health records and healthcare IT systems 7-9 years

Responsibilities

Supports Providers and Associates by providing at the elbow and remote support, troubleshooting issues and identifying opportunities for clinical information system improvements.
Promotes optimization and adoption of the Electronic Health Record (EHR) and other related applications, both in-person and remote.
Identifies opportunities and inefficiencies related to workflow and the use of the EHR (Epic).
Gathers and interprets data for development of strategies to improve processes and workflow.
Collaborates with multiple levels of leadership and teams to assess, plan, design, implement, and support the end user in a manner that promotes adoption and utilization.
Collects, organizes and connects information to determine desired improvements, assesses current best practices in the industry for applicability within the organization, and documents how the enterprise desires to manage its processes using specified information systems technology.
Supports information system implementations and adoption in a timely manner, using change management principles to apply logical, consistent and organized work, resulting desired goals and outcomes of adoption and utilization of EHR and other technology or third-party integrations.
Develops an understanding of the application functionality, reporting capabilities, interfacing and integration associated with clinical applications assigned.
Works directly with new providers in the onboarding process not limited to, but including ensuring adoption of EHR best practices, enabling provider to use ePrescribe, training on use of documentation tools, assisting providers with user settings to improve efficiency.
Communicates effectively by promoting the flow of information within and outside the department.
Maintains knowledge on assigned information systems, technologies and related subjects with a focus on EMR/EHR applications and third-party integrations.
Provider first level support to providers.
Provides training on information systems as assigned.
Works with operational stakeholders and providers to track and train adoption of key performance indicators (KPIs) in the EMR/EHR.
Monitors Provider Efficiency Profile and Signal data.
Serve as the liaison between IT teams and providers/clinicians, with particular focus on communication of health IT changes and their impact to providers.
Provide clinical workflow input to IT Associates as needed.
Shares tips/tricks at department/division meetings.
Maintains up to date knowledge of new offerings available in Epic and other systems in use at MLH.

Benefits

Our Associates are passionate about what they do, the service they provide and the patients they serve.
We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living.
We see each day as a new opportunity to make a difference in the lives of the people in our community.
Within any role at Methodist Le Bonheur, you can play a rewarding and fulfilling part in helping us provide high-quality, innovative and compassionate care to the people of Memphis and the Mid-South.
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
Our goal is to improve every life we touch, including our Associates.
For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South, and we value the dedicated individuals who play such a crucial role in helping us fulfill our mission.
With Methodist Le Bonheur, you’ll be recognized and rewarded, treated with respect and given many opportunities to learn, grow and build a fulfilling career.
Because we’re not at our best until you are at yours.