Clinical Implementation Specialist
About The Position
Able Innovations is seeking dynamic individuals from the healthcare industry to join our Customer Success Team as a Clinical Implementation Specialist. This role involves providing care for caregivers by serving as the on-site expert, training hospital staff on how to use cutting-edge technology to improve safety and efficiency. You will be the boots-on-the-ground representative during critical product launches and implementation phases, thriving at the intersection of technology, education, and human connection. The position is based in Toronto, ON, with frequent (50%-75%) local and regional travel to healthcare facilities in Canada and the USA. This role offers an opportunity to leverage clinical experience in a new, innovative way, gain experience in the MedTech industry, and add "Clinical Educator" to your resume. It provides exposure to technology and innovation, allows you to support colleagues by helping other nurses work safer, and removes the stress of bedside care (no patient ratios, charting, or medication passes).
Requirements
- Minimum 2+ years of clinical experience in a hospital setting (Med/Surg, ICU, or ER) preferred.
- Experience as a Registered Nurse (RN), RPN/LPN, Nursing Aide, Porter, OT, PT, PSW or any healthcare clinician role.
- Experience as a preceptor, charge nurse, or clinical educator is a huge plus.
- Must be comfortable speaking to groups and teaching peers.
- Ability to be comfortable with learning new hardware/software and troubleshooting basic issues.
- Approachable, empathetic, and persuasive personality.
- Valid G or G2 driver's license and eligibility for cross-border travel (US).
Nice To Haves
- Experience as a preceptor, charge nurse, or clinical educator is a huge plus.
Responsibilities
- Lead hands-on training sessions for hospital staff (nurses, porters, techs) on the safe and effective use of Able Innovations equipment.
- Provide "at-the-elbow" support during shift changes and peak hours to ensure staff feel confident using the new technology in real-time.
- Bridge the gap between engineering and nursing by translating technical features into clinical benefits.
- Observe usage on the floor, identify barriers to adoption, and gently encourage hesitant staff to try the new workflow.
- Report site-specific feedback, bugs, or wins back to the Able Innovations headquarters to help improve the product.
Benefits
- Tech & Innovation Exposure
- Support Your Colleagues
- No Bedside Stress
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
