Clinical Implementation Specialist, Technology

Dentsply Sirona, Inc • Canada Home Office, BC

2d • CA$90,000 - CA$100,000 • Onsite

About The Position

Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with over a century of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive offering of solutions including dental and oral health products and other medical consumable devices within a strong portfolio of world-renowned brands. Dentsply Sirona's products provide innovative, high-quality, and effective solutions for advancing patient care and delivering better, safer dental care. Dentsply Sirona's headquarters is located in Charlotte, North Carolina. The company's shares are listed in the United States on the NASDAQ under the symbol XRAY. www.dentsplysirona.com For more information about Dentsply Sirona and its products, visit the website. We are seeking a Clinical Implementation Specialist with a strong background in digital dentistry technology to deliver in-person clinical education, training, and implementation support for customers and internal partners. This field-based role is focused on driving successful adoption of imaging and digital workflows, improving clinical confidence, and supporting consistent execution in real-world practice settings. Extensive travel is required, with virtual follow-up support as needed. This position requires the candidate to be based in Toronto, ON or the immediate surrounding area.

Requirements

• Bachelor’s degree in Dentistry, Dental Technology, Medical Technology, or related field or equivalent clinical/dental industry experience.
• Strong clinical background with hands-on experience in digital dentistry workflows (chairside and/or lab), including imaging and restorative/CAD-CAM processes.
• Demonstrated success delivering in-person clinical training and coaching dental teams in real-world settings.
• Strong communication and presentation skills; able to translate technical concepts into simple, usable workflows.
• Strong organizational skills and follow-through; able to manage a field schedule and document activity as required.
• Willingness and ability to travel extensively (up to ~75%).

Responsibilities

• Deliver in-person clinical education, training, and implementation support at customer sites (up to ~75% travel), with virtual follow-up as needed.
• Train clinicians and teams on digital dentistry workflows including CBCT imaging, intraoral scanning, CAD/CAM, and chairside restorative solutions, focusing on practical adoption and repeatable processes.
• Provide clinical and workflow support to customers, internal teams, and partners; serve as a trusted resource for customers, sales teams, and dealers.
• Identify workflow gaps and troubleshoot issues; recommend practical improvements and coordinate escalations with internal support teams (Customer Care/GBS/Digital teams) when needed.
• Develop and maintain teaching materials that complement existing company resources and support standardized delivery.
• Share structured field feedback to improve training programs, workflow guidance, and customer outcomes; stay current on clinical trends in digital dentistry.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level