Clinical Imaging Application Analyst
About The Position
CTG is seeking to fill a Clinical Imaging Application Analyst position for our client. This is a remote, 4-month contract role. The primary duties involve supporting, administering, and optimizing enterprise clinical imaging applications. This includes maintaining and troubleshooting Picture Archiving and Communication Systems (PACS), Vendor Neutral Archive (VNA), dictation systems, and integrated imaging platforms. The role serves as a key technical liaison between various departments, physicians, technologists, vendors, and IT teams. Responsibilities also include advanced troubleshooting, root cause analysis, optimizing clinical imaging workflows, supporting interoperability with EHRs and other clinical systems, collaborating on system upgrades and implementations, monitoring application performance, and providing technical guidance and documentation.
Requirements
- Strong knowledge of enterprise imaging systems, including PACS, Vendor Neutral Archive (VNA), and radiology dictation applications.
- Experience with clinical imaging workflows, radiology operations, and healthcare IT systems.
- Knowledge of healthcare interoperability, system integrations, and EHR connectivity.
- Strong troubleshooting, analytical, and problem-solving skills.
- Ability to collaborate with clinical users, technical teams, and third-party vendors.
- Excellent communication, documentation, and customer service skills.
- Ability to manage multiple priorities and resolve complex application issues in a healthcare environment.
- Experience supporting and administering clinical imaging applications in a healthcare environment.
- Demonstrated experience troubleshooting PACS, VNA, dictation systems, and related imaging technologies.
- Experience supporting application integrations and interoperability between imaging systems, EHRs, and third-party applications.
- Experience with application upgrades, testing, implementations, workflow optimization, and production support.
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
Nice To Haves
- Experience working with radiology departments, physicians, imaging technologists, and IT stakeholders is preferred.
- Relevant healthcare IT, clinical imaging, or vendor-specific certifications are a plus.
Responsibilities
- Support, administer, and optimize enterprise clinical imaging applications across the healthcare organization.
- Maintain and troubleshoot Picture Archiving and Communication Systems (PACS), Vendor Neutral Archive (VNA), dictation systems, and integrated imaging platforms.
- Serve as the primary technical liaison between radiology, clinical departments, physicians, imaging technologists, vendors, and IT teams.
- Perform advanced troubleshooting, root cause analysis, and issue resolution to maintain system availability, performance, and data integrity.
- Analyze and optimize clinical imaging workflows to improve operational efficiency and user experience.
- Support interoperability between imaging applications, electronic health records (EHRs), and third-party clinical systems.
- Collaborate with technical teams and vendors on system upgrades, implementations, integrations, testing, and issue resolution.
- Monitor application performance and ensure imaging systems meet clinical and operational requirements.
- Provide technical guidance, user support, and documentation for imaging application processes and configurations.
Benefits
- competitive benefit package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
