Clinical Equipment Team Coordinator

Renovo Solutions•Phoenix, AZ

11d•Onsite

About The Position

The Clinical Equipment Team Coordinator supports RENOVOTrac, Renovo’s medical equipment distribution and management program, as a hands-on, hourly working lead. The role coordinates daily equipment collection, cleaning, tracking, readiness, and delivery within an assigned hospital facility. The Coordinator guides shift-level workflows, supports training and quality checks, responds to service priorities, and assists frontline employees while escalating staffing, performance, and operational decisions to the Operations Manager or Supervisor. The position works Tuesday, Wednesday, and Thursday from 8:00 a.m. to 4:30 p.m., and Friday and Saturday from 9:00 a.m. to 5:30 p.m. It is hospital-based and involves prolonged standing and walking, bending, pushing and pulling equipment carts, and occasional lifting. Varying shifts, weekends, holidays, and urgent service coverage may be required based on customer needs.

Requirements

High school diploma or GED.
Strong organization and interpersonal communication skills.
Basic computer and data-entry skills.
Ability to prioritize in a dynamic hospital environment.
Follow safety, infection prevention, equipment handling, confidentiality, and chemical-handling requirements.

Nice To Haves

Associate degree or equivalent experience.
At least one year of relevant hospital, equipment distribution, logistics, or customer service experience.

Responsibilities

Assign and reprioritize daily work within manager-approved staffing plans, including urgent clinical requests, coverage gaps, and shift handoffs.
Monitor completion of equipment pickup, cleaning, rounds, delivery, and system documentation, and perform frontline tasks as needed.
Promptly communicate operational exceptions, supply shortages, customer concerns, and service delays to the Manager or Supervisor.
Train and orient new Clinical Equipment Representatives on approved workflows, equipment handling, tracking systems, and customer service.
Check cleaning documentation, equipment readiness, segregation, and inventory accuracy; provide coaching and escalate recurring issues.
Coordinate shift communications and promote consistent adherence to standard operating procedures without independently issuing formal discipline or making hiring or termination decisions.
Reinforce and verify adherence to equipment-specific manufacturer Instructions for Use, approved cleaning and disinfection procedures, and hospital infection prevention and control policies.
Help employees locate applicable instructions and escalate unavailable, unclear, or conflicting requirements before work proceeds.
Verify equipment is identified, documented, and ready for redistribution; segregate equipment requiring additional cleaning, inspection, or repair.
Coordinate safe handoffs to Clinical Engineering for malfunctioning, damaged, or unsafe equipment; do not independently perform repairs outside authorized training.
Maintain accurate equipment location, status, availability, and inventory records through RENOVOTrac systems and RENOVOLive reporting.
Promote timely retrieval, turnaround, and delivery of movable medical equipment in line with established service-level expectations.
Identify missing equipment, inventory discrepancies, idle assets, and rental opportunities, and escalate findings for resolution.
Communicate professionally with nursing, clinical departments, and hospital partners about requests, priorities, and service issues.
Follow facility safety rules, PPE requirements, confidentiality and HIPAA expectations, and appropriate chemical-handling practices.
Follow Renovo and customer-site safety policies, infection prevention requirements, equipment handling protocols, and assigned training; immediately report incidents, unsafe conditions, and equipment concerns.