Clinical Educator
About The Position
As a key member of the Urology team, the Clinical Educator will conduct highly specialized training on the technical use of products for physicians, nurses, medical personnel and other staff in a clinical or surgical environment. The Clinical Educator will utilize their technical expertise to assist in installation and support of Laborie product, provide feedback on products usage and customer responses. This role enhances the customer experience by enabling customers to use the purchased equipment as suggested and to assist with adoption by the clinical staff. Install, train, and educate end users on newly purchased urodynamic equipment and supporting products, ensuring compliance with ICS and Laborie standards. Provide ongoing customer support and training, proactively addressing needs and ensuring comfort with equipment usage. Collaborate with sales and service teams to identify new opportunities through educational events and deliver advanced presentations to clinical and non-clinical stakeholders. Maintain accurate documentation of site visits and customer interactions in a timely manner.
Requirements
- Minimum 2 years experience in the health care field.
- Bachelor’s degree
- Clinical education experience in the hospital, clinic, or medical device setting preferred.
Nice To Haves
- Background in nursing, midwifery or urology preferred.
Responsibilities
- Conduct highly specialized training on the technical use of products for physicians, nurses, medical personnel and other staff in a clinical or surgical environment.
- Utilize technical expertise to assist in installation and support of Laborie product.
- Provide feedback on product usage and customer responses.
- Install, train, and educate end users on newly purchased urodynamic equipment and supporting products, ensuring compliance with ICS and Laborie standards.
- Provide ongoing customer support and training, proactively addressing needs and ensuring comfort with equipment usage.
- Collaborate with sales and service teams to identify new opportunities through educational events.
- Deliver advanced presentations to clinical and non-clinical stakeholders.
- Maintain accurate documentation of site visits and customer interactions in a timely manner.
Benefits
- Paid time off
- Paid volunteer time
- Medical, Dental, Vision and Flexible Spending Account
- Health Savings Account with Company Funded Contributions
- 401k Retirement Plan with Company Match
- Parental Leave and Adoption Services
- Health and Wellness Programs and Events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
