Leads the development, coordination, delivery, and evaluation of nursing and clinical education programs that support staff competence, clinical excellence, regulatory readiness, and organizational priorities. Identifies learning needs through collaboration with nursing leadership, quality leadership, clinical staff, program stakeholders, performance data, survey findings, and changes in evidence-based practice or regulatory requirements. Designs and facilitates education using adult learning principles, including staff in-services, clinical competency development, onboarding support, continuing education activities, patient education materials, and specialty program education. Serves as a clinical education resource, role model, coach, and facilitator for nursing staff, supporting lifelong learning, critical thinking, safe practice, and professional development in medical/surgical and specialty care settings. Creates and maintains education calendars, training materials, competency tools, onboarding resources, survey readiness materials, clinical practice guideline resources, and other program tools that support staff knowledge and performance. Evaluates education effectiveness through feedback, participation data, competency validation, clinical outcomes, quality indicators, and stakeholder input; recommends improvements based on findings. Provides education to patients and significant others through surgery preparedness classes and throughout the hospital experience, ensuring education is clear, consistent, and aligned with clinical care pathways. Coordinates Total Joint and Spine program activities that support patient, clinician, organizational, regulatory, and accreditation requirements, including TJC Disease Specific Certification standards. Maintains patient contact pre- and post-discharge using risk assessment, chart review, and interdisciplinary collaboration to identify needs, remove barriers, reinforce education, and support optimal recovery outcomes. Collaborates with physicians, nursing, care management, therapy, anesthesia, perioperative services, clinics, post-acute providers, quality, and leadership to coordinate education, care processes, and desired outcomes across the continuum. Monitors, analyzes, and reports quality metrics, patient outcomes, readmissions, complications, service excellence, length of stay, performance measures, and other program-specific requirements for internal review and regulatory agencies such as CMS, TJC, and AJRR. Conducts patient chart reviews, audits, data tracking, trend analysis, surveys, and reporting; prepares report cards and educational or program materials for orthopedic and spine surgeons, program medical directors, committees, and leadership. Researches best practices and leads or recommends continuous quality improvement initiatives that support evidence-based care, education priorities, performance standards, and target outcomes. Coordinates with the EPIC team and supports electronic health record reporting needs, workflow changes, clinical applications, education-related documentation, and data collection processes. Develops materials and contributes to Total Joint and Spine Committee meetings in coordination with program leadership and Program Medical Directors; may participate in other assigned projects, committees, and team meetings. Participates in survey preparation and follow-up actions; prepares documentation needed for intracycle TJC Disease Specific Certification calls and other certification activities. Maintains clinical competence, integrates ethical principles into education and practice, and considers safety, effectiveness, cost, and quality in planning and delivering education, care coordination, and professional development activities. Performs other duties as assigned.
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Job Type
Full-time
Career Level
Senior