Clinical Educator II - Regional Travel, Southeastern US

STERIS Corporation•Chattanooga, TN

27d•$79,688 - $103,125

About The Position

The Clinical Educator II ensures internal and external Sterile Processing staff are properly trained and work according to applicable industry standards, regulations, STERIS requirements, and customer facility guidelines. The role performs educational duties under the supervision and guidance of the Manager, Clinical Education and/or onsite operations leadership, and may support instrument processing solutions, continuous improvement, off-site reprocessing centers, and outsourced engagements. The position requires domestic travel approximately 50% of the time, primarily across Tennessee, Georgia, and Alabama, with possible territory expansion. The employee must be able to meet customer background and medical credentialing standards and operate a vehicle as needed for travel. The educator assesses staff performance and competency, delivers training and re-education, supports onboarding and ongoing education, and maintains accurate training records and competency documentation. The position serves as a subject matter expert for assigned customer account competencies and proactively addresses competency gaps and business problems. The work includes hands-on instrument handling, inspection, and processing, as well as daily standing and walking and typing for documentation. Schedules may need to accommodate all shifts, including weekends, nights, and evenings, based on customer needs.

Requirements

High school diploma or GED.
At least 5 years of training experience.
At least 5 years of Sterile Processing experience.
Current CRCST (HSPA) or CSPDT (CBSPD) certification.
Current CER (HSPA) or CFER (CBSPD) certification.
Current CIS (HSPA), CSIS (CBSPD), or CST (NBSTSA) certification.
Maintain certification by completing 12 continuing education credit hours each year, or more if required for a specific certification.
Thorough working knowledge of Microsoft Office applications and ability to learn software.
Valid driver’s license and vehicle insurance; must be available to operate a vehicle as needed to meet travel requirements.
Ability to travel regionally between Tennessee, Georgia, and Alabama, with possible territory expansion over time; domestic travel is approximately 50%.
Must pass customer background and medical standards for credentialing.
Ability to adjust work schedule to support all shifts, including weekends, nights, and evenings, based on customer needs.

Nice To Haves

Associate degree.
At least 1 year of previous travel experience.
Effective communication with managers, coworkers, and all levels of hospital staff.
Customer-centric behavior and proficient analytical skills.
Ability to identify, plan, and resolve issues in complex situations.
Basic decision-making and problem-solving skills.
Ability to multitask across projects, plan and organize, and present.
Ability to read and understand applicable Standard Operating Procedures.
Models behavior appropriate for affiliation with each facility and IMS.
Candidate located in or near Chattanooga, Tennessee.

Responsibilities

Work with contracted facilities to ensure employees are trained in all required competency skill levels.
Assess sterile processing employees’ job performance against policies and standard work, identify competency deficiencies, and provide training to close gaps.
Participate in and assist with new-hire orientation and on-the-job training as directed by the Education Management Team and/or operations leadership.
Complete and maintain training records, employee education files, and competency documentation.
Keep training files, competency documentation, and certifications current in the company database and ensure they reflect employees’ job-related responsibilities accurately.
Demonstrate knowledge of multi-specialty instrumentation and serve as a resource for SPD staff.
Provide re-education and communication regarding performance issues identified in the OR and instrumentation tray audits.
Conduct employee assessments and train employees on identified deficiencies.
Support ongoing staff education by providing in-services at a cadence set by the Education Manager and/or operations leadership.
Conduct a twelve-week training module for new employees, whether or not they have central sterile processing experience.
Deliver standard staff education and training and the education modules offered, including Train the Trainer, Onsite Certification Course, new-hire training, Endoscopy/HLD training, Process Improvement Coaching, Interim Education, and decontamination, sterilization, and assembly modules.
Adjust schedules to work with employees on all shifts and meet customer training needs, including weekend, night, and evening hours as required.
Serve as a subject matter expert on assigned customer account competencies and take proactive steps to understand and resolve competency gaps and business problems.
Perform hands-on workflow processes, including daily surgical instrument handling, inspection, and processing.
Perform other duties as assigned.