Regional Clinical Educator

HCA Healthcare•Jacksonville, FL

About The Position

The Regional Clinical Educator, described in the posting as the Manager of Education - Medical Transport, develops, implements, and evaluates the EMS education program for Medical Transport departments in a specified region. The role focuses on education and training plans, oversight of EMS quality assurance plans, standardized onboarding for staff and leaders, education supporting strategic initiatives, and continuing education for both staff and leaders. Working with program Physician Medical Directors, subject matter experts, and service line leaders, the educator determines training priorities for multiple hospital-based EMS agencies based on clinical performance and quality assurance indicators. The role creates learning materials—including e-learning modules, webinars, instructor-led training, instructional videos, and blended learning—and delivers training in person, remotely, and in hybrid formats. The position requires strategic vision, strong communication and motivational skills, executive presence, and a record of delivering results on aggressive timelines. It is Florida-based and requires 50% travel.

Requirements

Registered nurse or licensed paramedic credential required.
4–6 years of relevant professional work experience as a nurse or paramedic required.
At least 2 years of experience managing, designing, and developing EMS educational content required.
Excellent education facilitation skills, including virtual delivery, live instructor-led delivery, and e-learning or recorded media required.
Excellent written and verbal communication and presentation skills required.
Executive-level interpersonal skills and ability to work in a highly matrixed environment required.
Florida-based; 50% travel required.
Bachelor’s degree listed under education.

Nice To Haves

Master’s degree preferred.
Dual certification as a registered nurse and licensed paramedic preferred.
Experience with Learning Management System administration, such as HealthStream, preferred.
Knowledge of e-learning toolsets, including Articulate Storyline and Captivate, preferred.
Knowledge of education development processes, instructional design, adult education theory, and different modes of education delivery preferred.

Responsibilities

Execute the Medical Transport education strategy.
Prioritize education according to business needs, company strategy, clinical needs, and quality indicators.
Collaborate with service line leaders to develop education standards.
Provide strategic education consultation and direction to field leaders and staff.
Set specific performance goals for education and contribute to achieving strategic goals.
Balance the educational needs of multiple stakeholders through effective negotiation.
Resolve advanced or complex operational problems with minimal oversight.
Work with Medical Transport leadership to identify learning and development needs and prioritize education development.
Develop a culture of high performance and continuous improvement that values learning and quality.
Communicate effectively and promptly in a matrixed environment.
Develop, implement, and evaluate EMS education and training plans and oversee EMS quality assurance plans.
Support standardized onboarding, strategic initiatives, and continuing education for staff and leaders.
Create educational deliverables and provide in-person, remote, and hybrid training.
Work with Physician Medical Directors and subject matter experts to determine training focus based on clinical performance and quality assurance indicators.
Work independently with general supervision and adhere to the Code of Conduct philosophy and Mission and Value Statement.

Benefits

Comprehensive medical coverage, including prescription drug and behavioral health coverage, free telemedicine, and free AirMed medical transportation.
Optional dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, and other insurance and protection offerings.
Free counseling and resources for emotional, physical, and financial wellbeing.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
Fertility and family-building benefits and adoption assistance.
Referral services for child, elder, and pet care, home and auto repair, and event planning.
Consumer discounts.
Retirement readiness, rollover assistance, and preferred banking partnerships.
Education assistance, including tuition, student loan, certification support, and dependent scholarships.
Colleague recognition program.
Paid time off, paid family leave, disability coverage, and leaves of absence through the Time Away From Work Program.
Employee Health Assistance Fund offering free employee-only coverage to eligible full-time and part-time colleagues based on income.
Moving assistance.
Pet insurance.
Legal counseling and long-term care coverage.