Clinical Education Manager

MRA Recruiting Services•Houston, TX

8d•Remote

About The Position

At Medela, we are committed to advancing maternal and infant health through evidence-based education, clinical partnerships, and innovation. We are seeking a passionate and experienced Clinical Education Manager to support NICU and Maternity healthcare professionals through strategic clinical education and customer engagement initiatives. In this highly visible field-based role, you will serve as a trusted clinical expert for customers and internal teams while driving education programs, supporting key opinion leader (KOL) relationships, and helping shape the future of maternal and infant care.

Requirements

Bachelor’s degree required; Master’s degree preferred
Active RN license or Advanced Practice degree required
IBCLC certification or related certification with 2+ years of experience required
Strong presentation, communication, and relationship-building skills
Ability to analyze clinical insights and translate them into educational strategies
Excellent collaboration, organization, and time management capabilities
Must possess a valid driver’s license and reside within the assigned territory; proximity to a major airport preferred
5+ years of clinical experience in NICU, maternity, lactation, or infant feeding environments
Clinical backgrounds may include: NICU Nursing, Clinical Nurse Specialist/Educator, Dietitian, OT/ST Feeding Specialist, Infection Prevention
Experience with Medela professional products strongly preferred
Experience working within global or matrixed organizations preferred
Proven ability to manage multiple priorities in a fast-paced environment

Responsibilities

Lead Clinical Education Initiatives: Develop and execute strategic territory education plans aligned to customer needs and clinical challenges. Deliver engaging educational programs through: 1:1 clinical presentations, Roundtable discussions, Formal educational sessions, Webinars and training programs. Translate complex clinical topics into practical, customer-focused education for diverse audiences. Support customer education initiatives focused on lactation, infant feeding, NICU, and maternity care.
Serve as a Clinical Resource: Act as an internal clinical expert supporting Sales, Marketing, Product Development, and National Accounts teams. Provide clinical insights that help shape educational strategies and account plans. Support clinically focused sales training and field competency development. Participate in journal clubs, clinical discussions, and ongoing professional education.
Manage KOL & Professional Relationships: Build and strengthen relationships with healthcare professionals and key opinion leaders within assigned regions. Coordinate KOL consulting agreements, schedules, and event participation. Collaborate with clinical experts and customers to support Medela educational initiatives and programs.
Support Tradeshows & Symposiums: Participate in the planning and execution of regional and national tradeshows, symposiums, and conferences. Provide booth support and customer engagement at clinical events. Partner cross-functionally to ensure educational content and event objectives align with business priorities.