Clinical Education Coordinator

Philadelphia College of Osteopathic Medicine•Philadelphia, PA

About The Position

The Clinical Education Coordinator implements administrative aspects of one or more Clinical Education Operations activities or initiatives, such as department operations, testing and assessment, credentialing, registration and scheduling, or evaluation management. The coordinator works with department leadership to carry out strategic plans and achieve established objectives and outcomes. The role serves as a primary contact for assigned workflows, supports research and required reporting, helps develop and facilitate training, maintains accurate records, and assists with scheduling and documenting student and clerkship meetings. Depending on assigned responsibilities, the coordinator may provide administrative support to senior leaders and other team members; coordinate department and campus events; manage rotation applications, registration documents, and continuing education credit assignments; support exam administration and grade records; coordinate student and partner credentialing; register students for rotations, including international rotations; and manage clinical rotation evaluations and related data. The position is based at the Philadelphia Campus. PCOM lists a starting salary of $41,000; actual compensation may vary based on factors including location, experience, market conditions, education, training, and skills.

Requirements

At least two years of experience in an administrative support, program management, or project coordination role; college or university experience is preferred.
Strong collaboration skills.
Strong customer service aptitude.
Strong organization and project management skills.
Strong verbal, written, and interpersonal communication skills.
High computer proficiency with word processing, spreadsheets, presentations, email, and virtual meeting applications.

Nice To Haves

Experience in a college or university environment.
Familiarity with Google Workspace or Microsoft 365.
An advanced degree.

Responsibilities

Serve as the primary point of contact for questions or guidance about assigned activity workflows.
Assist with activity and program research and prepare required operational, statistical, and financial reports in accordance with regulations and institutional policies.
Assist in designing and facilitating training programs and materials for assigned areas.
Maintain complete and accurate records for assigned activities.
Assist with scheduling, attending, and recording student and clerkship informational meetings.
Help senior leaders collect or compile information for planning, budgeting, and reporting.
Schedule and coordinate logistics for student, clerkship, department, campus, and off-site meetings and events, including locations, catering, supplies, and media equipment and setup.
Plan and manage department events.
Manage supplemental rotation applications, forms, and documentation; follow up with students to collect and record registration documents in department databases.
Review and assign continuing education credits for clinical preceptor faculty.
Support departmental operations by maintaining inventory of supplies and equipment and processing incoming and outgoing mail.
Support testing administration, including distributing, securing, and proctoring exams and recording grades.
Assist with scheduling make-up exams.
Prepare statistical reports on exam questions to help faculty assess question quality.
Create and maintain accurate student grade spreadsheets and ensure grading requirements are completed.
Support student and partner credentialing inquiries and collect and compile current, compliant student credentials, including background verifications and required documents as applicable.
Manage partner-site requirements, submission timelines, and submission requirements; communicate changes to leadership and partners to support compliance.
Register students for core, elective, and selective rotations; accurately and promptly enter data in department systems, create sections and registrations as needed, and manage research and registrations for international rotations.
Complete elective and rotation applications, forms, and documentation; follow up with students to collect and record required registration documents.
Help students find and register for electives and manage schedules for off-cycle rotations; collaborate with students, faculty, other departments, and affiliate partners to resolve registration issues.
Run and distribute regular and ad hoc student registration and credit-hour reports as required, and notify affiliate partners of confirmed elective student rosters.
Generate, distribute, and collect evaluations related to clinical rotations and accreditation standards using approved department technical platforms.
Collect and compile student evaluation data for clinical rotations and maintain it in accordance with grading, accreditation, and federal compliance standards.
Audit system use and data integrity periodically, record findings, and take or recommend corrective action, including policy and procedure revisions where applicable.