Clinical Trainer & Education Coordinator
About The Position
The Clinical Trainer & Education Coordinator plays a key role in supporting clinical excellence, staff development, and operational consistency across all dermatology practice locations. This individual will be responsible for onboarding and training new clinical team members, providing ongoing education to existing staff, and ensuring consistent adherence to clinical workflows, documentation standards, and compliance requirements. Working as part of the Clinical Services team, this role will collaborate with clinical leadership and practice teams to identify training opportunities, refine existing processes, and improve the overall quality and efficiency of clinical operations. The ideal candidate is an experienced, detail-oriented clinical professional with strong communication, organizational, and leadership skills who enjoys educating others, developing team members, and promoting consistency across multiple locations.
Requirements
- Experienced, detail-oriented clinical professional
- Strong communication skills
- Strong organizational skills
- Strong leadership skills
- Enjoys educating others
- Enjoys developing team members
- Enjoys promoting consistency across multiple locations
- Ability to travel between all practice locations
- Flexibility to accommodate onboarding schedules, clinic needs, staff training sessions, and organizational priorities
Nice To Haves
- Clinical education and staff development
- Accountability and follow-through
- Attention to detail and documentation accuracy
- Compliance and quality assurance
- Communication and relationship building
- Organization and time management
- Problem-solving and process improvement
- Leadership, coaching, and collaboration
Responsibilities
- Lead clinical onboarding and training for new hires across all practice locations.
- Provide structured training on clinical workflows, scribing expectations, documentation standards, and daily responsibilities.
- Ensure new team members understand practice protocols, compliance requirements, and operational expectations.
- Assess training progress and provide additional education or support when needed.
- Collaborate with clinical leadership to ensure new employees are appropriately prepared for their roles.
- Provide continued training, coaching, and support to existing clinical teams.
- Host educational sessions and group trainings for medical assistants across all locations.
- Identify knowledge gaps and develop targeted training to address recurring errors, workflow inefficiencies, and performance concerns.
- Refine and update training materials, standard operating procedures, and educational resources as practice needs evolve.
- Reinforce consistent clinical practices and promote accountability across teams.
- Train and coach clinical staff on accurate and efficient scribing practices.
- Review documentation for accuracy, completeness, consistency, and adherence to established standards.
- Identify documentation errors, missed tasks, and opportunities for improvement.
- Provide constructive feedback and follow-up education to address identified deficiencies.
- Monitor adherence to documentation workflows and escalate recurring concerns to the appropriate leadership team.
- Monitor compliance with established clinical protocols, practice policies, and documentation requirements.
- Evaluate staff adherence to expected workflows, assigned tasks, and clinical responsibilities.
- Identify inconsistencies or areas of risk and coordinate corrective education as appropriate.
- Support the implementation of updated policies, procedures, and training initiatives.
- Maintain appropriate confidentiality and ensure all training and quality assurance activities follow applicable privacy and regulatory requirements.
- Travel between all practice locations to provide hands-on training, education, and operational support.
- Assess the training needs of individual locations and develop action plans to address identified opportunities.
- Partner with clinic managers, medical assistants, providers, and clinical leadership to promote consistent standards of care and workflow execution.
- Support the standardization of training and clinical processes across the organization.
- Communicate recurring challenges, progress, and recommendations to the Clinical Services team.
- Dedicate one remote workday per week to completing training documentation, administrative follow-up, and performance tracking.
- Prepare training notes, recap emails, action items, and follow-up communications after site visits and team meetings.
- Participate in virtual meetings and Microsoft Teams calls with clinic teams and leadership.
- Maintain organized records of onboarding progress, training completion, identified deficiencies, and follow-up plans.
- Assist with developing and maintaining training resources, educational materials, and clinical reference guides.
- Provide regular updates to Carly Rand regarding training progress, compliance trends, staff development, and areas requiring additional support.
Benefits
- Travel reimbursement mileage will be paid
- Eligible for quarterly performance-based bonuses tied to established Key Performance Indicators (KPIs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
