Clinical Distribution Clerk (Full Time, Evenings)

Nicklaus Children's Hospital•Miami, FL

11h

About The Position

The Clinical Distribution Clerk pulls medical supplies from inventory shelves using pick lists, prepares delivery bags, and replenishes automated and non-automated supply areas throughout hospital departments, MOB, and outpatient clean supply rooms. The clerk performs manual inventory counts and enters data using a wireless Personal Data Terminal (PDT), checks deliveries against shipping documents, unpacks and stocks incoming supplies, packages products into smaller quantities, prepares kits and trays, runs supply labels, and places orders through computer systems. The role maintains accurate records of incoming and outgoing supplies, completes departmental logs and reports, and participates in year-end physical inventory. The clerk provides courteous customer service, responds to supply requests, answers phones, takes messages, performs routine clerical work, and maintains confidentiality of patient and employee information. The position uses computer applications and automated supply equipment, handles routine troubleshooting, and contacts support services when needed. The clerk follows department procedures for safe storage and rotation of medical products, OSHA requirements, infection-control policies, and use of appropriate personal protective equipment when transporting contaminated supplies. The position works under the supervision of the Clinical Supply Supervisor and the direction of the Manager of Supply Chain Distribution. The clerk participates in in-services, continuing education, and staff meetings; may teach procedures and policies to new staff and volunteers; prioritizes work; and communicates concerns and improvement suggestions professionally.

Requirements

2–4 years of recent experience in inventory control.
Ability to follow simple instructions and complete repetitive tasks.
Basic computer and printer skills, or ability to learn appropriate software applications and accurately relay information.
Ability to function independently with little supervision.
Ability to relate cooperatively and constructively with patients, families, and coworkers.
Sufficient communication skills to request supplies and write identifying information.
Pleasant and courteous manner and commitment to exceptional customer service.
Ability to maintain confidentiality of patient information processed through the department.
Ability to read, write, and communicate in English and communicate promptly, clearly, and courteously with hospital staff and customers.

Responsibilities

Pull medical supplies from inventory shelves according to unit pick lists and prepare delivery bags.
Deliver supplies to hospital departments and replenish automated supply stations and non-automated supply rooms.
Perform manual inventory counts and record counts on worksheets or in wireless handheld PDT devices.
Verify supply deliveries against shipping documents and report or correct discrepancies as appropriate.
Unpack shipping cartons and stock supplies using proper storage and stock-rotation procedures.
Repackage and bundle supplies into smaller quantities and prepare kits and trays for caregivers.
Run supply labels, place supply orders, and maintain accurate records of incoming and outgoing supplies using department computer systems.
Perform daily par-level replenishment for nursing units, MOB, and outpatient clean supply rooms.
Check product counts, integrity, and expiration dates when replenishing supply areas; rotate products in bins.
Answer phones, take accurate messages for supply orders, and respond to customer supply requests within five minutes of initial receipt.
Perform routine clerical functions, including duplicating forms using photocopying equipment.
Use automated supply stations, related consoles, wireless handhelds, Lawson, data entry, and reporting functions to complete duties and patient supply charges.
Troubleshoot printers by inserting paper or toner as needed; contact support services about computer or automated station problems and notify a supervisor or manager.
Follow OSHA requirements, infection-control policies, routine precautions, and appropriate PPE practices, including when transporting contaminated supplies.
Complete system reports and departmental logs accurately and within required timeframes; participate in year-end physical inventory.
Participate in in-services, continuing education, and staff meetings, and help teach procedures and policies to new staff and volunteers.
Prioritize activities, work independently as appropriate, seek guidance when needed, respond constructively to change and stress, and communicate problems or improvement suggestions professionally.
Maintain confidentiality and provide courteous, cooperative service to patients, families, coworkers, visitors, and hospital staff.