Clinical Director

Summit Health CityMD•White Plains, NY

About The Position

The Clinical Director administers, directs, plans, budgets, and coordinates business and clinical activities across multiple medical offices or departments. Working collaboratively with Medical Group physicians, the role supports high-quality, cost-effective, and accessible patient care and oversees patient and nursing services across the organization. The position also oversees office operations, nursing services, personnel, budgets, vendor relationships, compliance, and clinical staff education.

Requirements

BSN required.
NYS RN license required.
Critical Care experience required.
Minimum 3 years of clinical nursing experience.
Minimum 5 years of management experience.
Ability to oversee other specialty departments as well as Urgent Care.
Proficiency in Microsoft Office.
Comfort using non-clinical systems such as payroll, scheduling, and time-and-attendance systems.

Nice To Haves

MSN or a master’s degree in health care or management.
Budgeting experience.

Responsibilities

Oversee the daily operations of medical offices.
Manage personnel and activities at medical offices, including interviewing, hiring, training, counseling, evaluation, discipline, and termination in accordance with organizational policies and procedures.
Direct and supervise Nursing Services in accordance with governmental and other regulatory standards.
Oversee nursing care supporting the assessment, promotion, maintenance, and restoration of patients’ health and wellness.
Administer office policies and procedures consistently and in a timely manner.
Develop and implement clinical policies and procedures.
Model core values and supervise the Patient Experience to promote excellence at every touch point.
Develop guidelines for prioritizing work, evaluating effectiveness, and modifying activities as needed.
Identify, analyze, and resolve work-related problems and issues.
Coordinate development and review of operating and capital equipment budgets for supervised offices or departments; monitor budget compliance and effective use of staff and resources.
Manage outside vendor relationships to ensure contract compliance and effective support.
Collaborate and communicate with Operations Managers and administrative personnel to support organizational efficiency and productivity.
Respond to patient concerns and promote quality patient care and service.
Collect data, prepare reports, analyze statistics and budget reports, and respond to correspondence as needed.
Serve on organizational committees, including the Patient Advisory Team, and attend management meetings as requested.
Participate in professional development activities.
Ensure development and delivery of Nursing Education to clinical staff.
Adhere to WMG Compliance Program policies and procedures, including regulatory, financial, and OSHA requirements, and contribute to the compliance program.
Manage and maintain relevant credentials and accreditations, including peer reviews and site surveys, and continuously monitor adherence to standards to maintain survey readiness.
Manage assigned projects and perform other duties as requested.