Clinical Director, Behavioral Health

PM Pediatric Care • New York, NY

17d • $150,000 - $190,000 • Hybrid

About The Position

This is a hybrid role for a Clinical Operating Director who will own the day-to-day clinical operations for a state-based mental health pod serving thousands of patients annually. The role involves driving utilization, patient access, intake workflows, and operational performance while maintaining clinical credibility as a licensed supervisor and mentor. It is a hands-on role for a senior clinician who wants to scale impact beyond the therapy room without abandoning clinical practice or supervision. The role reports to the VP – Behavioral Health.

Requirements

• Active clinical license (LCSW, or PhD/PsyD) with board-approved supervisor designation in your state of practice and Medicaid enrollment in the state (s) of practice
• 5+ years of post-licensure clinical experience in mental health or behavioral health settings
• 3+ years of leadership experience in clinical operations, practice management, or team leadership
• Experience in pediatric or adolescent mental health settings (outpatient clinics, school-based programs, integrated care)
• Proven ability to drive utilization, scheduling, and operational performance in healthcare settings
• Strong business acumen: Demonstrated proficiency in data management and analytics including creating reports, spreadsheets and presentations, reading and comprehending P&L statements, making data-driven decisions
• Clinical credibility: therapists and psychiatrists respect you as a clinician, supervisor, and mentor
• Comfort with technology: proficiency with EMRs, telehealth platforms, scheduling systems, and analytics dashboards
• Hybrid model: combination of on-site presence (clinic locations, supervision sessions, team meetings) and remote work (administrative tasks, telehealth oversight)
• Markets: New York or New Jersey
• Travel: minimal (within-state pod visits as needed)

Nice To Haves

• Multi-state licensure (especially for virtual care leadership)
• Direct experience with value-based care, payer contracting, or population health management
• Track record scaling clinical operations (growing teams, launching new programs, entering new markets)
• Specialty expertise in trauma, DBT, perinatal mental health, or other high-need populations
• Prior experience in urgent care, retail healthcare, or high-volume outpatient settings

Responsibilities

• Lead a state-based pod of 30–50 clinical FTEs (therapists, psychiatrists, psychiatric NPs)
• Provide board-approved clinical supervision to pre-licensed and newly licensed clinicians per state requirements
• Coach and develop therapists and psychiatrists; build a culture of clinical excellence, peer learning, and evidence-based practice
• Hire, onboard, train, mentor staff therapists
• Monitor clinical outcomes, functional assessments and drive continuous improvement
• Own provider utilization and scheduling efficiency—drive billable time to 75–90% while protecting clinician wellbeing
• Oversee patient intake, triage, and therapist-patient matching to optimize clinical fit and reduce no-shows
• Manage referral flow from PM Pediatrics urgent care, pediatricians, schools, and third-party platforms
• Drive visit volume growth and revenue per FTE targets while maintaining clinical quality
• Work with mental health leadership team to develop and implement innovate programs across the service line

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401k
• Paid holidays
• Paid volunteer time
• Professional development
• Learning and development program
• Employee discount programs
• Employee bonus referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior