Clinical Deployment Specialist

ZOLL Medical Corporation•Olympia, WA

9d•$95,000 - $120,000•Remote

About The Position

Drive EMS sales by enhancing customer satisfaction and retention in the clinical education and implementation process; where new cardiac monitor/defibrillators, AutoPulse or ZOLL Data Systems products are utilized. Reports to the Manager, EMS Training and Clinical Deployment. Customer Support: Interface with large competitive conversions and selective North American EMS customers to ensure continual product support throughout both pre- and post-sale stages, as directed by management. Deployment - Support new competitive conversions Pre-sale awareness of ZOLL products & depth Equipment set-up Post-sale training and development - (Classroom & field ride-alongs) Post-sale troubleshooting Post-sale follow-up On-site deployment & training timelines Train-the trainer program training & curriculum ALS & BLS training & curriculum Post-deployment satisfaction survey ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

Requirements

BA/BS Degree required or Equivalent required
Paramedic level or higher required
Minimum of 10 years pre-hospital field experience required
Clinical training experience (AHA -ACLS, PALS, 12-Lead, ETC02, etc.) required
Technical background: Troubleshooting capital equipment, resuscitation, product management preferred (cardiology a plus)
Self-starter
Excellent written and verbal communication skills
Project management and planning
Proficiency with common word processing, presentation, spreadsheet and database programs

Nice To Haves

cardiology a plus

Responsibilities

Interface with large competitive conversions and selective North American EMS customers to ensure continual product support throughout both pre- and post-sale stages, as directed by management.
Support new competitive conversions
Pre-sale awareness of ZOLL products & depth
Equipment set-up
Post-sale training and development - (Classroom & field ride-alongs)
Post-sale troubleshooting
Post-sale follow-up
On-site deployment & training timelines
Train-the trainer program training & curriculum
ALS & BLS training & curriculum
Post-deployment satisfaction survey