Clinical Data Operator - Austin, TX

Natera • Austin, TX

8h • Onsite

About The Position

The Clinical Data Operator performs sample accessioning according to standard operating procedures (SOPs), with high efficiency and accuracy. This is an onsite position in Austin, Texas, with a Tuesday–Saturday schedule from 7:00 a.m. to 3:30 p.m. The hourly rate starts at $18.

The role supports front-end laboratory operations, including receiving and preparing packages and samples, scanning and organizing documentation, entering case information, and maintaining accurate records. As trained, the operator creates orders in the Laboratory Information Management System (LIMS), reviews patient data, and accessions samples across product types.

The position requires safe handling of patient samples and package-opening tools, adherence to SOPs and quality and safety standards, and protection of protected health information (PHI) under HIPAA and privacy policies. Work takes place in a fast-paced, high-volume clinical laboratory environment and involves standing and walking for most of the shift, repetitive movements, and regular lifting and handling of materials.

Requirements

• High school diploma or equivalent.
• Previous computer experience.
• Strong attention to detail and accuracy in high-volume, physical work.
• Willingness to perform hands-on tasks of every kind as part of a team.
• Ability to learn several workflows and systems and build toward full accessioning.
• Typing speed of at least 45 words per minute with high accuracy, or ability to reach that speed during training.
• Good oral and written communication skills and sound judgment.
• Reliability, organization, self-motivation, and ability to work well with others.
• Ability to stand and walk for most of the shift, up to 8–10 hours.
• Ability to lift, carry, push, and pull up to 50 pounds regularly, including boxes, totes, and loaded carts.
• Ability to bend, reach, stoop, and kneel repeatedly and perform repetitive hand and wrist motions.
• Ability to work in a clinical lab environment with possible exposure to biological samples and biohazardous materials, using required PPE.
• Ability to work in a fast-paced, high-volume, deadline-driven environment and be flexible for shift changes, weekends, holidays, and overtime based on business needs.

Nice To Haves

• 0–1 year of experience in a lab, warehouse, logistics, healthcare, or data entry setting.

Responsibilities

• Receive, sort, and transport packages from the shipping dock and reception to the Accessioning lab, and accurately scan tracking numbers.
• Open, prepare, and de-kit samples; verify paperwork matches the samples and ensure no PHI or samples remain in discarded kit boxes.
• Rack bulk samples and distribute work to stations according to distribution guidelines.
• Support sample pickup, consolidation, and send-outs.
• Scan requisitions, bench worksheets, and supporting documents, and upload them to the correct case.
• File, store, and dispose of requisition forms according to retention requirements.
• Empty bins, carts, trash, and biohazard containers, and keep workstations and lab areas clean and organized.
• Capture requisition and case information using intelligent document processing (IDP) tools such as Fusion.
• As trained, create new orders in the LIMS, enter and review patient data, and keep records accurate and up to date.
• As trained, accession samples across product types with high accuracy and efficiency.
• Handle blood, buccal, and tissue samples and package-opening tools safely and correctly.
• Escalate packaging issues, discrepancies, or quality concerns to Leads or Supervisors.
• Follow SOPs, quality standards, and safety requirements, including use of personal protective equipment (PPE).
• Protect PHI in paper and electronic form in accordance with HIPAA and privacy policies.
• Complete HIPAA/PHI privacy, General Policies and Procedure Compliance, and security training as soon as possible and no later than 30 days after hire.
• Maintain current status on all Natera training requirements.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents.
• Free testing for employees and their immediate families.
• Fertility care benefits.
• Pregnancy and baby bonding leave.
• 401(k) benefits.
• Commuter benefits.
• Employee referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED