Clinical Coordinator

Star Sleep, LLC•Frisco, TX

21d•$21 - $25•Onsite

About The Position

Star Sleep & Wellness is hiring a Clinical Coordinator for its Clinical Team at the Frisco location. The role works closely with doctors and mid-level providers to diagnose and treat sleep disorders, manages an individual column of patients, and handles a variety of appointment types each day. The ideal candidate is relationship-driven, highly detail-oriented, and comfortable working independently and as part of a team. Medical-field education or experience is appreciated but not required; comprehensive, in-depth training is provided to new team members.

Requirements

Passion for providing exceptional patient experiences.
Strong relationship-building and communication skills.
High attention to detail.
Ability to work independently and collaboratively.
Adaptability, willingness to learn, and a positive approach to change.
Motivation to pursue individual and team goals.
Reliability and follow-through on commitments.
Willingness to support the team and patients as needed.

Nice To Haves

Education or experience in the medical field.

Responsibilities

Manage a daily column of in-person patients and communicate with them before, during, and after appointments.
Adhere to the standard of care established by the Medical Director.
Build relationships with patients to support continuity of care.
Complete clinical tasks such as taking vitals, intra-oral scans and oral photos, and using a pharyngometer and rhinometer.
Educate patients about treatment options and their treatment plans.
Help troubleshoot treatment plans during post-care appointments.
Support medical and dental providers by conducting comprehensive patient handoffs.
Send orders to labs with appropriate documentation when patients proceed with treatment.
Take detailed appointment notes and complete patient charts accurately and promptly.
Perform scheduling and patient-payment duties accurately.
Upload required documents into EMR software when necessary.