Clinical Coordinator (RN)

Sturdy Memorial Hospital•Mansfield, OH

4d•$28 - $43

About The Position

The Clinical Coordinator (RN) plays a pivotal role in the efficient operation of a primary care practice and the delivery of high-quality patient care. The position coordinates clinical workflows, triages patient calls, supports providers, and oversees clinical staff to ensure appropriate coverage and adherence to protocols. The Clinical Coordinator also serves as a resource and mentor for medical assistants and nursing staff, participates in quality improvement initiatives, and handles clinical and administrative responsibilities such as patient education, prior authorizations, and vaccine and medication management. The role requires an active Massachusetts Registered Nurse License and current Basic Life Support (BLS) certification through the American Heart Association or American Red Cross. The employee is responsible for keeping both current. Candidates must be graduates of an accredited RN nursing school and complete departmental specialized training and the hospital orientation program. A bachelor's degree in nursing is preferred. The position works assigned shifts within a 24-hour day and involves patient-care duties in a hospital setting. Physical demands include standing, sitting, walking, bending, reaching, lifting 25–50 pounds, and pushing heavy equipment, stretchers, and wheelchairs. The role may involve exposure to patient-care elements and biological, electrical, mechanical, chemical, and ionizing-radiation hazards. Annual safety training is required. The listed salary range is $28.32–$43.45; actual compensation depends on factors including work history, experience, skills, and education.

Requirements

Graduate of an accredited school of nursing as an RN.
Active Massachusetts Registered Nurse License; responsible for keeping the license current.
Current Basic Life Support (BLS) certification through the American Heart Association or American Red Cross; responsible for keeping certification current.
Complete departmental specialized training to provide care to patients within the role and successfully complete the hospital orientation program.
Demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served.
Demonstrate knowledge of growth and development principles.
Be able to assess and interpret data reflecting a client's status.
Provide care in accordance with standards, policies, and procedures.
Previous experience in a medical/surgical environment.
Command of verbal and written English.
Positive interpersonal communication skills and good organizational skills.
Ability to perform essential functions during required work hours and at required locations, with or without reasonable accommodation, without posing a direct threat to health and safety.
Sound dexterity and visual acuity; mental alertness and stamina to work in a fast-paced environment or emergency situations.
Ability to stand, sit, walk, bend, and reach without restriction; lift 25–50 pounds using good body mechanics; and push heavy equipment, stretchers, and wheelchairs.

Nice To Haves

Bachelor’s degree in nursing.
At least two years of experience, ideally in an outpatient or clinical setting.
Experience in patient assessment, care coordination, and supervising clinical staff.
Strong clinical judgment and patient-care expertise, with the ability to support clinical staff.
Communication and interpersonal skills to act as a liaison among clinical staff, providers, and patients.

Responsibilities

Triage and document patient clinical calls in a timely, professional manner.
Assess patient symptoms and history to determine the appropriate course of action.
Collaborate with providers on medical advice and care recommendations based on clinical assessments.
Prioritize and complete clinical administrative tasks, including medication prior authorizations and documentation updates.
Communicate laboratory and imaging results to patients promptly and accurately.
Provide patient education and support for chronic disease management, including diabetes and hypertension.
Review and manage the nurse’s schedule daily to ensure adequate coverage and efficient workflows.
Coordinate patient care and office operations with the clinical team.
Identify and appropriately escalate potential emergencies or urgent medical situations.
Partner with the Practice Manager and clinical team to develop, review, and update triage and clinical care protocols.
Facilitate physician-to-physician referrals to help patients obtain timely appointments.
Participate in quality improvement initiatives to improve patient care and operational performance.
Oversee vaccine and medication management, including storage, inventory, ordering, and regulatory reporting.
Serve as a resource and mentor for clinical staff, providing guidance on clinical workflows and best practices.
Assist with onboarding, orientation, and ongoing training of new medical assistants and nursing staff.
Monitor clinical staff performance and provide feedback to promote professional growth and accountability.
Support teamwork, communication, and continuous improvement within the clinical team.
Treat patients, colleagues, and visitors with dignity and respect, while being sensitive to differing needs and backgrounds.
Meet annual safety training requirements and follow hospital policies and procedures to minimize exposure risks.