Clinical Coordinator - Crisis Intervention

Chimes•Reading, PA

9d•Onsite

About The Position

Chimes is seeking a Clinical Coordinator to guide the day-to-day operations of its Crisis Intervention Program. This role involves supervising a dedicated team, ensuring best-practice care, and helping clients navigate their path to recovery. The position blends clinical leadership with hands-on impact, including supervising staff, managing program operations, and providing direct client services when needed. It is ideal for individuals who thrive in fast-paced environments and are passionate about crisis care.

Requirements

Master's degree in a clinical behavioral health discipline
3+ years of post-degree experience in behavioral health
1+ year of increasing supervisory responsibility
Pennsylvania Act 33 Clearance
Pennsylvania Act 34 Clearance
Verification of no Medicaid/Medicare exclusion status
Strong leadership, organizational, and problem-solving skills
Excellent written and verbal communication
Proficiency with Word, Excel, and standard clinical software systems
A collaborative mindset and genuine commitment to diversity, inclusion, and recovery-oriented care

Nice To Haves

Licensure and/or certification strongly preferred

Responsibilities

Oversee clinical and nonclinical staff, provide regular individual and group supervision, conduct performance evaluations, and train staff.
Manage daily operations of the crisis intervention program, ensure services meet licensing, regulatory, and best-practice standards, and maintain full program coverage.
Provide direct services as needed, make prompt referrals to appropriate levels of care, and ensure staff and clients can access community resources.
Oversee program budgeting, billing, payroll submissions, and expense tracking in coordination with the Accounting Department.
Monitor performance improvement data, respond to client concerns, report incidents promptly, and keep the program audit-ready.
Build strong relationships with clients, families, payers, and community partners, and represent Chimes at interagency meetings.