Clinical Coordinator, Living in Place

Breaking Ground • Queens, NY

5d • Onsite

About The Position

Reporting to the Assistant Director, Living in Place, the Clinical Coordinator, Living in Place, provides clinical support to Queens based, Aging Services programs at Breaking Ground using a Critical Time Intervention (CTI)-informed model. This role provides time-limited services focused on housing retention, resource development, and community integration intended to support older adults with aging safely in the community. Services include information and referral, benefits application and navigation assistance, resource development support, and community integration programming. The case management for Aging Services is typically a 3–6 month engagement and on a referral basis. The Clinical Coordinator maintains a caseload of 30-40 clients and serves as a member of the Tenant 360 management team. This position has a 35-hour work week and is fully in-person, dividing time across the Breaking Ground building portfolio. The position may require occasional evening or weekend hours to support tenant events.

Requirements

• NYS Licensed Masters Social Worker (LMSW) required
• Minimum 3 years of experience with related populations
• Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients
• Experience with crisis intervention, including, risk assessments and incident management
• Ability to work successfully with a wide range of internal and external stakeholders
• Demonstrated success in working in a fast-paced environment with multiple priorities
• Ability to delegate and motivate staff to achieve deliverables
• Ability to communicate (verbally and written) with diverse populations and stakeholders
• Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required
• Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred

Nice To Haves

• Previous supervisory and administrative experience preferred
• Bilingual preferred

Responsibilities

• Supervise Aging Services Specialists and Consumer Advocates
• Liaise with the Occupational Therapist
• Maintain a caseload of 30-40 clients
• Facilitate and provide resources for ongoing education and awareness among staff about aging-related issues, advancements in geriatric care and best practices
• Develop and oversee individual and group programming and service delivery workflows that support overall programmatic goals
• Assist with standardization of data collection, data analysis, internal reporting for continuous quality improvement, and external reporting for funders is conducted in a timely manner
• Travel to buildings to support program delivery and event logistics, including evening and weekend hours when necessary
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level