Clinical Concierge (X-ray Technician)

Cottage Health•Santa Maria, CA

4d•Onsite

About The Position

Cottage Medical Group seeks a Clinical Concierge (X-ray Technician) for their CMG Cottage Urgent Care-Santa Maria-Skyway Drive. This role is responsible for registering patients, collecting payments, rooming patients, assisting the provider and clinical staff with care and treatment, discharging patients, and following up with patients. The Clinical Concierge will companion patients and their "secondary guests" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience before, during, and after the patient visit. The Clinical Concierge is responsible for assisting the provider with front office and back-office duties in the outpatient management of patients on a rotating basis.

Requirements

Graduate of an accredited Medical Assistant program or 2 years of equivalent work experience and successful completion of a X-ray Technician program
Valid California X-ray Technician (limited scope) certifications in all of the following areas: Chest, Extremities, and Torso-Skeletal.
American Heart Association (AHA) Basic Life Support (BLS) for Health Care Providers
Knowledge of urgent care medical specialty.
Knowledge of medical terminology.
Knowledge of electronic medical record, preferably Epic.
Basic computer/email skills.

Nice To Haves

1 year of X-ray Technician (limited scope) experience in a clinic or other healthcare setting.
Experience using an electronic health record.

Responsibilities

Variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude.
Acting as the patient advocate, the Clinical Concierge has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management.