Clinical Center Associate I (Full Time/Temporary-Non Benefited)

Roswell Park Comprehensive Cancer Center • Fort Bridger, WY

2d

About The Position

The Clinical Center Associate I supports the smooth operation of the Physical Therapy department and helps provide a positive patient experience. In a confidential, supervised setting, the associate serves as a welcoming point of contact, answers calls, assists patients and visitors, manages clinic schedules, and accurately records physician orders. The role also guides patients through visits, collects co-pays professionally, and collaborates with the care team.

Requirements

• One of the following education and experience combinations is required: a Medical Office Assistant associate’s degree; an associate’s degree plus one year of full-time administrative support experience in a clinical setting requiring medical terminology; a high school diploma or equivalent, an approved Medical Assistant certificate, and one year of qualifying clinical administrative support experience; a high school diploma or equivalent and two years of qualifying clinical administrative support experience; or a high school diploma or equivalent, one year of customer service experience, and successful completion of a Roswell Park Clinical Center Associate traineeship.
• Degrees must be conferred by an accredited institution or one recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as meeting acceptable educational standards.

Responsibilities

• Answer calls and assist patients and visitors.
• Manage clinic schedules.
• Accurately record physician orders.
• Guide patients through their visits.
• Collect co-pays with care and professionalism.
• Collaborate with the care team to support clinic operations and patient service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree